Well connected for all London tourist spots. Gated secure parking
- english, german, spanish, italian
No refunds for cancellations made after payment is made
Property managers were very kind and helpful. Quick to respond to questions and very courteous
Beautiful and convenient. Distance from the airport is a big plus
Could be great
We enjoyed our stay at this little apartment. The beds were comfortable and the show/tub was perfect.
With a little more consideration this could be five stars.
1) I would have liked to know this apartment was in zone 3. It may not have changed my decision to stay. But I would have been making an informed decision.
2) Arriving to 3/4 roll of toilet paper after a 6.5 hour flight is unfortunate.
3) It’s also unfortunate not to be provided with basics like salt,pepper and a little cooking oil.
I understand this is a short term rental. But I have traveled exclusively using VRBO for the last 5-6 years. I thought perhaps it was the way things were done in the UK but after staying in 3 more short term rentals on this holiday I found this is not the case. Each of these provided more than enough toilet paper, spices for cooking, tea, coffee, etc.
4) The apartment also could have used a more thorough cleaning. Our socks were gray after walking over the floor until we vacuumed ourselves.
5) For any rental very sturdy chairs are needed. My friend is tiny and even she couldn’t sit on the chairs comfortably or without causing breakage.
These are all relatively minor issues. And if rectified, this is an excellent London option. A 10 minute walk to theDLR station and the bus is just outside the door, making it easy to get around.
Ottima soluzione per visitare Londra ! Tutto OK e ben servito dai mezzi pubblici !
Ho soggiornato con la famiglia (io, mia moglie e i nostri 2 figli) nell'appartamento dal 22/12/17 al 31/12/17. All'interno dell'appartamento era tutto come descritto nell'annuncio e tutto funzionante. Posizione perfettamente servita dal DLR (veramente qualche minuto a piedi) con il quale si arriva al centro di Londra in una quindicina di minuti. Soluzione da raccomandare per una famiglia che desidera trascorrere qualche giorno a Londra! Francesca e Julian molto disponibili. Hanno sempre risposto alle mail nel giro di pochissimo tempo.
flat location etc
great location for DLR to get to center on London, flat it's self was OK but had problems which toke a week to fix, Office staff helpful but did not check on repairs whilst we were there , the main problem was cold hot water, was cold all week, no offer of rate reduct for the fact that we had cold showers every day. was fixed the night before we left and was hot for ten minutes. But enjoyed our stay in London
We confirm with this review that the traveler did state he had a hot water issue but only after a few days 29/3/17 . Holiday period was Saturday 25/03/17 to Saturday 01/04/17).
We also acknowledge that we would have been more than happy to provide a reduction had we found evidence to support the claim regarding the hot water issue.
Both the contractor and myself visited the flat. The contractor said that it may have been because the boiler hot water knob was set quite low and the contractor just turned the knob up to a hotter setting on the boiler.
Subsequent to the contractor visiting, the traveler mentioned again that the hot water did not work.
I went myself thereafer and tried the hot water (just after the traveler had left as I had not had time during his stay). Boiling (actually I had the opposite issue which was I could not get enough cold water to mix) and assumed that the guest just failed to turn on one of the required switches for hot water (directly outside the door to the shower and in the kitchen as a spur switch which controls the boiler).
The next guest went in and did not complain about the hot water.
Nonetheless, by that time things were already running their course and by the end of the next guests stay, we changed the whole shower unit. No complaints since then but obviously monitoring the situation.
Thank you for your review.
Ottima sistemazione a un ottimo prezzo
Quest'appartamento é ben localizzato e raggiungibile facilmente sia dalla metropolitana che dall'aeroporto di London City.
E' vicino ad una strada trafficata anche di notte, ma se visitate Londra tutto il giorno sicuramente sarete stanchi e non sentirete niente.
Vi consiglio di valutare questa sistemazione prima di prenotare il volo, in quanto ci sono molti voli dall'Italia che vanno direttamente
a London City e magari potete evitare di andare a Stansted e passare mezza giornata negli autobus della Netional Express.
tres bonne location
C'est un appartement très agréable et vraiment fonctionnel pour un séjour en famille.il est facile d'accéder au centre de Londres à partir de la location .Nous recommandons vivement cet appartement.Nous remercions Julian pour tous les échanges de mail entre nous car il nous a toujours répondu gentiment
Thank you so much for your lovely words about this apartment and are happy that you had a lovely holiday in London and were able to travel back and forth from the City Center without difficulty.
We hope to see you again in London someday.
Julian and Francesca
Excel, City Airport
Connections to London could not be easier. The traveller has a number of choices in terms of how to get in. While London City Airport DLR is a five minute walk from the apartment and gets you in 8 minutes to Canary Wharf or 15 minutes to Bank Tube Station. There are many buses as well as a British Rail Line which also connect into Central London.
Closest important infrastructure would be the Excel Centre Complex with its myriads of restaurants as well as nearby Canary Wharf while the nearest museums and sites of interest would be the Royal Arsenal Gunnery Museum, Greenwich Royal Observatory, Greenwich Maritime Museum, the Docklands Museum and of course the Tower of London.