Please consider the following guidelines when booking this property:
No refunds for cancellations made after payment is made
Our hosts were very welcoming and helpful
‘Salacia’ is a beautiful boathouse on a peaceful and very pretty cove.
We look forward to next time.
Nice if all goes well
This boathouse is certainly in a great spot and is a peaceful, private getaway with attention to detail. I booked 2 nights to celebrate a friend's birthday in the area. Unfortunately I made a mistake in the calendar and booked a week earlier. I wasn't able to change this and the policy is no refunds (this is not shown on the Stayz website when booking as a guest). I was informed the intended date was not available although not blocked in the calendar. I was however offered another time. The next available fell on a Friday with an additional charge. We aren't wealthy people so this was a very expensive error which took the shine off the experience.
Jude, Thank you for staying at Salacia Boathouse and for your review. In the interests of balance, I feel I should point out several matters. Firstly, the "no cancellation" policy IS clearly marked on the Home Away web site when you are making a booking. Despite this we pride ourselves in being able to deal with any changes especially where the guest has made an honest mistake or their circumstances have changed and we are pleased we were able to change your dates. Secondly, notwithstanding that we sent you a separate email clearly confirming your dates as booked (to which you replied in the affirmative) you did not advise us of your error until we contacted you on the date of your intended stay asking why you had not checked in. Therefore we had incurred cost in preparing the Boathouse for your stay, a cost that we had to write off. Furthermore, we had declined another booking request coinciding with your original booked dates which represents lost revenue for us as the Boathouse then remained empty for the dates you booked in error. Thirdly, as you paid the small additional charge for your new dates (as it was a friday night) directly to us rather than via the web site you avoided web site fees and as a result your total cost for the dates that you actually stayed was less than had you booked those dates directly on the web in the first place. We have done everything possible to accommodate your change request and were pleased to also able to offer you late check out at no additional charge.
Fantastic Views. Fantastic Hosts.
Idyllic location. Perfectly appointed. Great character. Kayaks added to the experience.
Character filled charming cabin.
Beautifully appointed boat house
Jenny & David have made this accommodation a little gem. Even on the wettest days it was just what was needed.Forced rest, peaceful- thank you
Our stay was excellent, absolutely loved it
What a beautiful spot to spend our anniversary, absolutely loved it ! Hospitality was amazing and the view breathtaking :-)