Check-in: 2:00 pm
Check-out: 10:00 am
No parties or events
Please seek permission from property owner
Septic system in place so no baby wipes etc
No loud music after 8:30pm as this is a quiet neighbourhood. No smoking in the house
Dishes etc and bbq to be left clean after use
Pet owners to seek permission from owner prior to booking
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Comfortable and great location
we had a lovely stay at this property at Ball Bay. We went to cape Hillsborough, Halliday Bay and seaforth and in between our adventures relaxed with our dogs in a very comfortable place with a beautiful view
Always lovely to know when our guests have enjoyed our location and Beachouse, thank you for submitting a review and very glad your dogs also enjoyed their stay, hope you re/visit one day
Fantastic location, great facilities, very relaxing.
Had a fantastic Australia day weekend here, the location is perfect with veiws of the beach from the front verandah, the local community is so friendly and welcoming. Would highly recommend this place.
Thank you for your lovely review, glad you enjoyed your stay as well as the neighbours hospitality. Always lovely to have wonderful guests enjoy our beautiful area
Beautiful location however property in need of some TLC
The property is located in a beautiful peaceful area and it was a very relaxing stay. Sue was a good host.
Unfortunately the property was not at its best and the gardens were overgrown and require quite a bit of maintenance. The interior of the home would also benefit from time spent on a thorough clean. The windows and screen doors in particular and air vent in the bathroom was very dirty as were the ceiling fans. The 2nd dbl bedroom was very musty and the mattress quite uncomfortable. During my stay the washing machine was not working which was disappointing and inconvenient. The home would also benefit to have a dishwasher and dryer. Also another suggestion would be an upgrade to all crockery, cutlery, pots and pans to ensure an up to date range were available.
It was a shame that these things let the property down as it could be an even better destination.
As previously explained to you our property had back to back bookings from December through to January, plus 3 weeks of heavy rain so very limited time for garden maintenance as many guests don’t want the annoyance of lawn mowing etc whilst relaxing at BBay. You were advised prior to your arrival of the washing machine as guests in before u let me know that it wasn’t working so I let u know immediately but unfortunately the delivery date was not until 6 days later so I had little control over that and agreed to refund you for an earlier departure. Prior to reading your review I sent you photos of our garden after it had been cleaned up as the weather has allowed garden maintenance in the last few days. You also complained of a flickering lamp in the lounge area which I have inspected and it is perfectly fine, nothing wrong with it so not sure what that was about. Now u didn’t like the second bed, then the cutlery, crockery and whatever else. Originally u booked for yourself and 2 sons, then u cancelled one son which resulted in another refund but failed to tell me that you were bringing a Labrador with you that unfortunately shed hair inside the house which U must have been aware of as the vac still had dog hair in it but I didn’t comment on that in your review so I am just glad that the majority of guests enjoy our Beachouse and don’t expect dishwashers and dryers or upgraded pots and pans as that would not be a major draw card for most and I would then have to raise my prices which also raises the cost of service fees to owner and guests by the websites. I will pass on your comments to our cleaner just in case she was remiss.
Thank you for a wonderful weekend. We wound down the second we arrived. A beautiful location for a very comfortable stay in a house with all the comforts of home. Loved the sprawling verandah with a fantastic viewand the friendly wildlife. Thank you...
Thank you so much for taking the time to review our special place. So glad you both enjoyed your stay and that your little dog also had a nice week-end at the beach
tropical paradise on your front door
great location right across from the beach. so relaxing on the deck watching the waves roll in Plenty of room in the house and perfect place to unwind , its just a pity you have to leave
Thank you for your lovely review of our property. You now know where to return one day. It is a hidden gem, regards Sue
Ball Bay Retreat
t a bad word to say about this beautiful house. Such an amazing location with just a few steps to the beach and a fabulous view. The owners were very accommodating and the house is well maintained. Thank you for a lovely holiday
Thank you for a lovely review. Glad you and your friends had a lovely stay and we look forward to your return visit. ( unfortunately the first couple of words on your review were missing but looks like it was all good)
Turtle hatching in the early summer months.
Beach wallabies all year at Cape Hillsborough