No refunds for cancellations made after payment is made
Practical and homely
All the necessities provided
Loved Loved LOVED!!!
We had a wonderful stay at this house. The pictures do not do the home justice it was divine. It was clean and had everything you could possibly need. The only thing that we could have had extra was Wi-fi but its probably a good thing we didn't as we utilized all of the board games supplied, read books they had for guests and walked everywhere. There was TV in a couple of the rooms and the big yard was just beautiful to sit and have your morning coffee. The only sad thing about this place is that we had to leave it. We will be back for sure.
Loved Loved Loved
We had an amazing stay at this house. It's modern, clean and just perfect for our holiday. We will be back to stay at this home without a doubt.
This property was extremely disappointing. The photos advertised on Stayz is completely different to the property. All of the furnishings are different, the current furnishing are old, outdated with a lot of wear & tear.
The house was cluttered with mismatching cups, untidy laundry, kitchen & the bathroom floor was filthy on arrival.
The beds were so uncomfortable & the whole place felt as though the owners had literally thrown everything into one room & ran out the door before we left.
There is no backyard, in the Stayz photo is all open spaced but when we arrived it was filled with an anormous trampoline which was an eyesore.
I highly recommend looking around a nicer place to stay in you're in Barwon Heads.
I've tried sorting this out with the owner, but she bit back saying I should of complained straight away instead of the next day. But we had no other option for accomodation, so we had to grin & bear the home for one night (glad it was only one night).
Obviously we too were extremely disappointed when we received notification that our guests were disappointed in our lovely coastal retreat. We received our first message today (one of over 15 ranting text messages, calls and emails from these guests throughout the day) just 5 minutes before the 3 ladies were to vacate the home. The email was complaining of the above and threatened that if we didn't refund their money they would leave a bad comment on the Stayz website (obviously I refused to fold to these false allegations so here we are). My initial shock reaction would have been that our cleaner of 5 years had perhaps missed cleaning the home in their busy long weekend schedule for the home to be so poorly commented about. HOWEVER, on this occasion I had fortunately visited the home when the cleaner was finishing their duties and saw the condition with my own eyes. The home was as immaculate as always even good enough to 'eat off the floor'. Detecting a scam, my response to the guests was why if the property was as bad as they are stating didn't they ring or email me immediately?? I also mentioned that I had personally witnessed the condition of the cleaning and it was spotless. All owner details were provided in writing on multiple occasions why did they not call, the guests could not respond?? In response to the furniture comments, we have upgraded the furniture in the home just recently and have booked a professional photographer to take new shots, we hope to have new photos in the coming weeks. We are thrilled to have replaced curtains with expensive plantation shutters, upgraded most furniture adding a larger dining table that seats 8 people and replaced the couch with a lovely leather design that accommodates more people. The claims that the furniture is old is absolutely defamatory as we have receipts to prove otherwise. Also the trampoline is mentioned in our Stayz property description and yes it is a HUGE fantastic new addition to the home that many returning guests/families have thanked us for adding. The trampoline takes up just a small amount of the decent size backyard so I'm bewildered at the claims that there 'is no backyard' as that is completely incorrect. I also noticed these complaining guests neglected to mention all of the beautiful landscaping that has been added including a sun deck that too aren't yet in the photos. We have and continue to welcome future guests to come visit the home for a walk through before booking to see the
In love with Allawah
We LOVED our stay at Allawah! The house is so homely, we felt at ease the moment we arrived. The outdoor space was amazing and our dog had such a fun time playing outside. The fireplace was cozy at night. The town was only a short walk away. We had a magical stay at Allawah - we'll be back for sure!
We had a great time at Allawah. Beautiful property and well presented. Great getaway to the beach with the pooch. Great location close to the shops and restaurants of Barwon Heads. Will definitely be back!