Please consider the following guidelines when booking this property:
No refunds for cancellations made after payment is made
Beachcombers unit 1
Clean and comfortable in an ideal spot. We did not need anything else.
We would book this unit again
good location but had a few not so good points
unit was in a great spot but could do with a bit of airing out as we had a stale sort of smell for two nights, also little children running around on wooden floor above early didn't make for a good sleep in. overall pretty good other wise
Thank you for taking time to review Harold. The cleaner is unaware why there would be a stale smell, a mystery as to what it may be... I hope no guests had been smoking inside, we have a strict 'no smoking' policy. Apologises that children playing in other unit didn't make for good sleep in, upstairs is carpeted (ex bathrooms) but noise does tend to travel when units full. Pleased you found the pet friendly budget accommodation overall, pretty good otherwise.
Unit overall was clean & tidy but this morning when I put the garbage out there was maggots over two
Out there was maggots all over the lids of two bins so left my garbage on top of other bins & left feeling very nauseous. Would also recommend having soap in the bathroom.
I will copy and paste my response to our guest Lila S over something she ‘wasn’t going to bother to let me know about’ as the unit was definitely clean ‘oh yes no worries’, comfortable, ‘yes yes’ but then mentioned outdoor garbage bin problem (not in her Unit backyard) when leaving... the call this guest originally made was to retrieve an item left behind by a friend but mentioned about communal bin and that proper soap was needed for showering etc not the hand pump soap we supply (although most rentals do not supply cakes of soap)... No matter what the complaint is, I endeavour to respond to guests concerns, after the phone call to get her friends pillow back, I followed up same day... this is the unedited text... “Hi Lila! It's Shelle here, I followed up your call and the council only now pick up the garbage every 2nd week in Wooli and surrounds, apparently because of the heat and lack of services and because scraps go right into compost bins the resulting flyblown garbages in the area is huge... I will be writing to council to see if they have any solutions as the bins are hosed out often, but once garbage is in them have to wait on council pick-up. I have told the cleaner your son will pick up your friends pillow and let himself in to collect. Thanks for you suggesting small soaps I found some on the internet so shall follow up. Again apologised for outdoor garbage bin and didn't realise a widespread problem in the area atm.” To which I received written reply from guest... “Many thanks for your follow up-Lila S” And my recorded text in return... “No worries, I apologise that problem happened, thanks for bringing it to my attention” Unfortunately due to the nature of council pick-up of garbage and extreme temperatures I have been told even by locals this happens and it is not the fault of any accommodation in Wooli but the infrequency of garbage collection. Also although our prices are low, and include linen and clean on departure in price (these are extra costs in majority other accommodation bookings or you bring own linen/do your own clean) still people want ‘more’ and happy to say I listened to our guest Lila and yes, I have purchased hospitality supplies (on top of kitchen supples provided) so now guests can have a small cake of soap (not just hand pump) and little shampoo conditioner and couple of other ‘luxury’ items like provided in more expensive accommodation, in their budget stay! Unfortunately I can do nothing about the frequency of council garbage collection.
Nice beach house - close to everything
A basic beach house that is practical, clean, smallish and convenient. It reminded me of some of my first visits to the beach with family and friends. All the basic amenities are there but don't expect super luxury. Just 2 minutes to the river or the beach and practical flooring and facilities.
Thanks for the review David, I hope the memories it bought back from first visits to the beach with family & friends were pleasant ones :) Yes we use 'real-estate' speak, for 'smallish' please read 'compact' lol... We now have small soaps & 'mini' shampoo & conditioner for guests on arrival (I found online after another guest who didn't pack any soap suggested we should provide), and definitely correct with comment... 'don't expect super luxury' (even with mini soap hehe). There is more luxurious Wooli accommodation not in 'budget' range & we don't want to encroach on their territory ;) Take care & thank you for leaving the unit tidy!
Break away to Beachcombers....
What a beautiful little sleepy seaside village! Our days were spent lazing in the sun surrounded by beauty. If you are looking for hustle and bustle, you sure won't find it here! The property was centrally located to everything we needed, was presented neat and tidy on arrival and had everything we could have possibly needed during our week long stay. There was a bit of noise coming through from the young family upstairs, but nothing that we didn't get used to. We had an excellent time while out exploring Wooli, and will be back again in the future. Thank you Shelle for having us stay at your property.
Thanks you for choosing Beachcombers Sarah! You and your family definitely rate as A+ (that's awesome plus) guests and so happy you found it a great base & close to all the magical spots Wooli has to explore! We hope to see you again in the future!
Lovely spot to unwind and have a break
Commendation was clean and comfortable beds, lounge and TV little dated, walking distance close to the beautiful beach, seafood is the best and prawns amazing all in walking distance to the unit.....
3 out of 5 because lounge and TV little dated seems rather harsh when the accommodation delivered what was promised, 'clean & comfortable' budget priced accommodation & in a great location. We have fixed the washing machine after knob broke during your stay... If we were alerted immediately, maintenance man was 2 doors away & could have fixed same day for you so you were not inconvenienced... sorry we did not find out sooner :(
Beachcombers is budget accommodation, reflected in our value pricing all inclusive of linen, bathtowels & clean on departure, but if looking for big screen tvs or newer lounges, we certainly fail, many places in Wooli more luxurious... but outside of a site at the caravan park & byo accommodation, not many better value ;)