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No refunds for cancellations made after payment is made
Fantastic House with Awesome View
The house is in a fantastic position with spectacular views, best sunsets over the bay. The beach is a 3 minute walk, jump the back fence and follow the path, mostly to yourself and very child friendly. It suited our family of 6, accommodating us well. The management were great when we requested assistance and fixed any issues we had immediately. The fishing rods were a bonus as we caught dinner. The drive to Coles Bay is about 5 minutes, which was perfect for all the extra activities. Really enjoyed this place and would recommend it.
It was great to have you with us. We are so glad you have had a lovely time while staying at the property. The Freycinet Holiday Houses team thank you for your review! Please feel free to follow our Face book and Instagram pages - Freycinet Holiday Houses - for our latest updates. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team
Amazing View & that's about it
Well where do we start, firstly I will admit the company that handles the house had great communication so I can't fault them one bit. Entry and finding the house was easy and its in a quiet street. Opening the front door our group of five was amazed by the view but that's where it stopped. Right away the house had a tired look, screens were bowed in and out so insects could come and go, the bathroom was clean but extremely outdated and small for a single bathroom house. Several lights didn't work so we used our iPhone lights to help, the back deck was missing a chair and we couldn't believe the amount of smoke buds left behind last guest, the rooms themselves were clean but seemed out of place as they were either just old mis matched furnature or just missing items. All in all this house had a amazing view but that's all, also the long lie down chair that is on the photo (one main reason we booked this) was no where to be seen. For $300 a night this isn't worth it, I would pay $150-$200 max but as a whole our group was very disappointed!
Hi Brian, Thank you for your feedback, we are disappointed you have felt this way about Sandgroper and did not enjoy your stay, as most of our guests absolutely love this house! The views and location, being absolutely right on the beach is why this property is constantly booked and so popular and why it is this rate. I can assure you that the rates are in line with the quality of the house. I could send you links to the houses listed at $150-$200 in this area and they are definitely not like this property, in fact there are not many at all listed below $170p.n in winter and that is for a very basic property. If the house was brand new it would have at least another $150 added per night to the rate. We are honest about the description of our properties and try to leave photo's unenhanced, so that guests can make an accurate choice in what accommodation they would like and what is suitable for them to select. Most of the furnishing are actually less than a year old. Also all of the furnishing that are in the photo's (except the deck chair), can clearly been seen in these images, so perhaps a different property would have been more suitable for you to book. If you were looking for something more modern we could have recommended a different property for you, that would be more suitable to your needs. Alternatively, if you would have notified us upon your arrival that this house for some reason was not what you were expecting or wanting, we could have happily arranged alternative accommodation for you right there and then. The deck chair has only recently been damaged by past guests, we do have 2 more arriving soon, however in a remote location replacing items like this can't always happen straight away. We do have high standard of cleaning, however our staff must have missed the terracotta pot outside with cigarette butts, so sorry about that, we will notify staff. We checked the lighting since this review, to find that 2 globes were blown, they were in places that were not impacting on the overall lighting (as this house has a lot of down lights & lamps), they have been replaced. There was still adequate lighting, I'm a bit confused about you needing mobile phones for lighting?? As we state in all of our correspondence if you do have any issues or require assistance to contact us, if you do not contact us, we unfortunately can't help you after you have left the property and only hear about these issues in a bad review. The owner has got plans to make cha
It's just ok
Look you can't fault the view and the location. But the house is tired. just lacks character. Beds & linen are basic. Could use some decent ambient lighting. It's not bad but it's not great.
Hi Barbara, The Freycinet Holiday Houses team thanks you for your review! We are so glad you have had a lovely time while staying at the property, and have enjoyed the stunning ocean views, the direct beach access and your own private path to the beach. We do hope you have also enjoyed the views of the "Hazards" mountains and "Schouten Island" and the safe swimming beach while staying with us. We do ensure that the photos accurately reflect the style and amenities of this home and its nightly rates are also in line with the standard and views that this property has. You will be glad to know that to make this property even better, the owners are undertaking some improvements at the property during this coming winter to give it a more modern and beautiful look. The owner is receptive and proactive, attending to guests’ suggestions and has been gradually making many improvements at this stunning property. Again, thank you for your review and feedback. We are looking forward to having you with us again sometime in the future. Kind regards, The Freycinet Holiday Houses Team
Loved our stay
We were really impressed with this house, the location and views were just amazing. We walked down to the beach each day, just in front of the house.
Our kids really enjoyed themselves. We found the kitchen was well stocked & had all the essentials, tea, coffee, oil etc. The spa was a bonus.
It is an older house but has been decked out nicely. We look forward to coming back in December.
Hi, It was great to have you and your family with us. We are so glad you have had a lovely time while staying at the property. The Freycinet Holiday Houses team thank you for your review. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team
Tranquil spot with spectacular views
We were 2 couples spending one night at Sandgroper. One of the group had a broken ankle and couldn't join us on our planned walk up to the lookout, but he was so delighted to be settled on the comfy sofa, with a few snacks, looking out over the gorgeous views, that we all decided that the walk didn't seem quite as much fun as staying to enjoy it too and settled ourselves down next to him! The living/dining area is enormous & beautifully appointed, and although the rest of the place is standard little beach house, it has everything you need for a pleasant holiday. The toilet is separate to the bathroom so we didn't find one bathroom an issue at all. And Verina, the manager, couldn't have been more helpful. Highly recommended.
Hi Gaie, It was great to have you and your family with us. We are so glad you have had a lovely time while staying at the property. The Freycinet Holiday Houses team thank you for your review. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team
We loved our stay in this house. The view was to die for! You could just sit all day and watch out the window. Beach just outside the gate. The house was immaculate when we arrived, beautiful clean sheets, comfy beds and big bath towels. Our doggies had a ball with long walks along the beach (Dog Friendly house) Would love to go back in Summer to stay for longer!!
Hi Susan, It was great to have you and your family with us. We are so glad you have had a lovely time while staying at the property. The Freycinet Holiday Houses team thank you for your review. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team