Modern 4 Bdrms, 2 Baths, Family friendly, More Homes available on same street
Serviced Houses Booking Team
- english, Croatian, Yugoslaw, Korean, Mandarin Chinese, Hindu, Serbian, Chinese
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Nice house; but why aren't there mattresses on the beds?
We had a good stay but a few things were very disturbing. We called to get them fixed but didn't get anywhere. The key to the house wouldn't come out of the lock or unlock the door when you manage to get it in or out. A service person came over with a new key and found out it didn't work so he told us someone would come over. No one did. We had to leave the house unlocked for a week. All of the beds have only a box spring on them and no mattresses. The box spring was covered with a thin pad, no mattress. If someone says they were very comfortable, it is a fake review. The beds were horrible without mattresses. The washer and dryer doors were broken. When you did a load of laundry both machines could spray water all over the floor. The stove hood has a power strip that falls off on the stove top when you pull the hood out. The smoke detector's battery was dying and we had to hear the beep the whole two weeks. Them need to step up their game when it comes to comfort and maintenance.
Thank you for your constructive feedback, we value it very much as we are committed to making each stay a better experience for our guests.
Due to unforeseen set of circumstances during this particular stay, the maintenance repairs took longer than expected. We have since rectified all of the issues brought to our attention. Our beds definitely do have mattresses on them and we acknowledge that they may be on a harder side, which may not be to everyone's liking. We can happily provide mattress toppers on request.
Serviced Houses Team
Can't fault this property
Could fault this property. These villas have everything you need.
Great stay! Will definitely be staying again
Many thanks for choosing Alpine Place Villas for your Sydney stay and the time you took to review the property. We are happy you have found "the home away from home" and had a comfortable stay. We very much look forward to hosting you and your family again.
Best wishes from our entire team @ Serviced Houses
We really enjoyed staying property we feel
Like our home
Very Nice Property
The house was very comfortable. This was our first time to Australia and it was a little further out from Sydney proper than we realized but very comfortable. The only real issue was that they had rented two of the properties across the courtyard to a large family/party and they were very loud. We had 7 adults and we had plenty of room for everyone.
Place is exactly as the pictures!
- Large Dining table for big groups
- Dishwasher, washing machine, dryer are great utilities to have
- Large storage space cabinets
- Clean and tidy rooms; walk in wardrobe exceeds expectation
- Downside is tolls on M7 highway
The house was good but sorting the administration to get the keys was pain.