5 Bedroom, 2 Bathroom Home. 800m From the beach, 170m from Public Transport.
- english, Afrikaans
Pool / Spa
Check-in: 2:00 pm
Check-out: 10:00 am
Please ensure to read the Terms and Conditions of this property under "Rental Agreement"
Cancelled bookings will not receive a refund
Good location noisey neighbours
On arrival at the property everything seemed ok at first, on closer inspection things weren’t as clean & well kept as we first thought! Unfortunately for us we didn’t think to take photos as we just wanted to enjoy our holiday! on leaving the property we got charged for such things as a stain on alfresco floor, which was there upon arrival, a tear in the fly screen patio door, which was already there as my husband pointed this out to me when we first arrived. The stain on the duvet as mentioned was there when we arrived as was stains & marks on the carpets. As for general cleaning I think being charged extra is outrageous! We have stayed in numerous holiday rentals over the years & have never had bond money held back due to not cleaning. We made sure the bedding was washed, folded & placed on each bed as requested, we cleaned the bathrooms, kitchen & all living areas (which in previous holiday rentals have never been asked to do). The list of do’s & dont’s & rules & regulations was totally excessive & it goes without saying we will not be recommending the property or owners to any family or friends in the future!
Really enjoyed our stay. The house was in a very quiet area close to the beach and surrounding shopping areas.
Yes there are rules but no more than what you would expect from anyone being in your own home. The house is clean and as such should be left like that. We had a problem and Donovan sorted very quickly. So if any problems do arise contact him and he will help asap.
Thank you Donovan for letting us stay. We will definitely be in contact next time we come to Perth.
I was my pleasure to host you and your family. You are welcome back any time. :-)
Spacious clean property
My family visited from the UK & thoroughly enjoyed their stay, close to shops, pub & beach - all within 2 mins drive. Very grateful to Donovan for helping me out at short notice
Our service is our pride! Very happy to be able to help. :-)
Great n awesome
Nice,calm n near to beach n shopping place.also safe playing home for toddler.
Thanks Fasha, it was a pleasure to deal with you. I hope next time you have better weather, as this was the worst week in decades with all the wind and rain. Come back in Summer, you will love Perth. :-)
Excellent property in a nice neighborhood
Property is fully equipped and made our stay feels like our second home.
KM, it was our greatest pleasure to accommodate you and your family. Would be happy to deal with you again in the future. :-)
Very cold during winter months
Unfortunately we found this house very cold...there was no mention of gas heating being available, when i told the owner that it was cold we were informed that we could of had a gas heater for an additional $20 a day!!! Luckily there were electric blankets. Could do with a decent cutting board as its not healthy using one board for every thing...the list of do's and dont's was excesive......instructions to mop all floors but no floor washing liquid. Little things like that buggged me im afraid.
Annette, I'd like to give you a response on each of your complaints, as I think it's unfair and put our property in a bad light. As you can see from our previous reviews, our guests are normally very happy and like to use our services again. (1) After you moved in and the weather changed, we offered you help with the cold. However, you declined and never mentioned it again until you vacated. (2) We do provide a gas heater at $20/day. This only covers the real cost of the gas usage per day. As this property is one of the cheapest 7 person accommodation in the area, if not in Perth, we cannot afford to include it in the daily price. But it's available at any time our guests decide to use it. (3) We provided 2 cutting boards (wooden and plastic), not 1 as you mentioned. But we are happy to supply a 3rd for future guests. (4) The Terms and Conditions for this property is pretty standard for short term accommodation in the industry. It's not excessive and actually contains a lot of other information to access free wifi, disable the alarm system and directions to find the property. It's common sense for most people, but do keep in mind that we accommodate people from all over the world with very different cultures and backgrounds. It's our duty of care to provide as much information as possible to keep people safe, healthy and most of all happy during their stay. (5) Washing liquid to mop the floors are store in the laundry cupboard. You must've overlooked it. (6) As you know, you despite exceeding the amount of guests you booked for, we did not charge you any extra for that. I'm sad to see that you didn't at least acknowledge our generosity. (7) We also had to vacuum the floors and wash the living areas after you left. Again, we didn't charge or even mention that to you. We hope to exceed your expectations next time you visit Perth. Regards Donovan
170m From Public Transport (Bus to Train Station)