100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
House and location was great however the beds were extremely uncomfortable. These need to be upgraded. We all left with sore backs. The queen beds were the worst!
Please accept my apologies for your experience. I was not aware that there was an issue with the beds.
I have now purchased Sealy innerspring mattresses for all the beds to replace the existing ones.
I also offer a 20% discount if, on your next visit to Toowoomba, you choose to again stay at the property.
The house was great
We had a great time in Toowoomba. The house made it a lot easier with children and a lot more comfortable then a hotel
Perfect Home Away from Home for a Group of Ladies
This immaculately kept home was a perfect place for a group of ladies to stay during a series of workshops I was conducting in Toowoomba. I am a Toowoomba resident and teach fabric designing from my studio just two minutes' drive from the Ridge House. Instead of staying in motel rooms, 'the girls' were able to relax in a 'home' environment and enjoy the comfort as well as socialise in the many common areas for them to sit and chat, yet have the privacy of their own bedrooms.
Great location + lots of room
Great house with plenty of space for our 2+ families. Kids had room to play; grown ups had space to relax. Perfect location for the event we were attending at Gabbinbar Homestead. Close to shopping centre with everything we needed.
Very clean and tidy
We enjoyed our stay. However we were very disappointed with the mattresses on the queen beds. They were very uncomfortable. We also found the lighting inadequate in the living areas.
Pieter, I am sorry that you found the beds uncomfortable - yours is certainly the first such complaint I have received. However, I have just purchased 2 top quality Queen bed mattress Toppers for the house, & hopefully this will improve the comfort for future guests. In addition, I will upgrade the lighting in the living areas. Thank you very much for your comments - feedback is always very valuable. Best regards, Chris Rose 0418727194
Really good accommodation
Very well appointed with nothing missing. Very clean. Very good location close to amenities and particularly to Gabbinbar Homestead venue.