No refunds for cancellations made after payment is made
Taran & Luisa's place is absolutely stunning - beautifully decorated, clean and well equipped. We stayed as a group of seven for a colleague's wedding, and while the stairs down to the property were a bit of a challenge in heels, the view at the bottom was well worth it! The house backs straight onto a reserve so if you don't like lizards or creepy crawlies you might not want to hang out by the pool, but we didn't really have any problems. Parking was a bit tricky but we were prepared so carpooled.
Taran and Luisa were a pleasure to deal with and very lovely to meet and have a chat too.
We would really recommend staying at this property - we were sad to leave! Thanks for a great stay!
Nice and homely with beautiful views
My family and I recently stayed at the Newport Beach Luxury property and we had such a lovely time! The house was well stocked with kitchen supplies, blankets....we had everything we needed. The décor had a nice Bali retreat vibe which was nice.
Louisa the owner of the property was very friendly and hospitable and a pleasure to talk to, no matter what our request, she and her partner were very helpful.
Overall everyone had a blast and we enjoyed our stay......Would definitely stay here again :)
Cant go past this gem!
My girlfriends and I stayed here over the weekend! It was amazing! The pool was perfect, great balcony and living area! The location was fantastic, and so many nice restaurants and pubs around to go too. The only thing that was a small hassal was the parking, but we knew that and saved time by car pooling and parking one car just down the hill, only about a 5 min walk.
The hosts are so friendly and accommodating !
Such good value for money too!
Would recommend this place to anyone!
We enjoyed having you lovely ladies stay with us. Take care and all the best
Wonderful place to stay neat and clean great views and had all that we required for a great stay
We are so happy that you enjoyed yourselves. All the best and hopefully we will see you again.
Fairly good, but could be better
As a guest of 7 who stayed for a week, the stay had met its expectations, although had a couple of flaws which could be easily improved. For its price, it was affordable and of great value. It had an excellent beachside view, pool area, and had an amazing relaxing atmosphere, surrounded by nature: It's great if you're looking to relax for a weekend.
Being situated directly next to a reserve, it also meant it would be surrounded with bugs and spiders absolutely everywhere. You could physically see that there are spider webs every corner, and that could be cleaned up easily. With so many windows opened, we would have a couple of nights where if you weren't careful you could accidentally step on a hunstman spider. In that sense, this isn't recommended for those who have arachnophobia or squeamish about insects. Lighting wasn't an issue but it was clear that if you did not watch your step at night, you could very well slip, especially in such a steep, hillside area. This also means that if you do not have a vehicle, or have a physical disability, this place is not recommended at all. In terms of location, its pretty good in terms of distance to the beach and town. Only a few minutes walk from each.
The weather was excellent in the time of November 2016, pretty much 25-30 celcius for the entire duration which was awesome for the beach. However it is probably assumed that it would be very cold for the winter, and not recommended, as heating and cooling services were lacking.
The town, although quite small, was pretty sustainable, and has most things that you could ask for. Newport had excellent restaurants, although limited range of selections and a little expensive if you're on a budget. Again, this would be great if you're only staying for a weekend, but noticeable when you're staying for a week. This, alongside other issues, cannot be helped by the hosts, but should be noted for other potential guests. Another one was one of the neighbours who would complain about essentially anything regardless of what time it was. One of my friends had accidentally parked his car that had inconvenienced the neighbours, and was essentially verbally abused when apologizing and moving his car.
Other issues that should be disclosed is the lack of technology or recreation. For instance I mean, the complete absence of WIFI/internet connection or a television, which as a personal opinion would say that it's a necessity for a property in 2016 onward. This would be fine for a
Dear Robin and company. Thank you for your feedback. We are very privileged to have a property that backs onto a reserve ( as has been mentioned in the listing on Stayz) through which you can walk through to Newport beach. Yes because of the proximity to the reserve there will always be bugs and spiders that wander through at their own will. They do not respect boundary walls. Most of them, bugs and insects are harmless and they are part of natures beauty. We regularly clean the spider webs but it takes a day for the spiders to spin their webs again. The webs were cleaned prior to your stay. These insects are particular only to the summer months. If you are a city dweller and don't enjoy the great outdoors maybe this property is not for you. We are a RETREAT style of property. The people who choose to stay with us come for rejuvenation, relaxation and unwinding from their busy life styles. We provide a cocoon for their stay. No Internet No television just pure bliss and relaxation. If you required the internet I would have been happy to provide to you my personal password. All you need to do is ask. At no place have we mentioned that there is a TV provided or that an internet connection is available. We want the people who stay with us to enjoy the reserve the ocean and the beaches and the bush walks. As has been mentioned in our listing on STAYZ people with mobility issues could have a problem as there are quite a few steps to the front door of the apartment. The entire way to the apartment is lit with sensor lighting and chances of missing a step on the WIDE and generous timber steps would be only possible if a person was not in control of their senses. The ocean breeze is invigoration, healthy and keeps the house fresh and alive. A handful of people on the Northern use air conditioning. In winter we have gas heaters provided which are rarely used by the weekenders as the temperature is so perfect. Most people who come to the northern beaches are aware of the temperature range. The neighbours have legitimate rights to complain as you cannot park in front of someone's driveway. I had to request you to turn down the volume button several times as you were disturbing the peace and quiet enjoyment of the neighbourhood. It would have been excellent had you read the "RULES" we had sent to you so that you and your friends would have learnt what we expected of you especially re the neighbours. Another suggestion is that prior to travelling to a place do some
Advertised as "NEWPORT LUXURY" ---- Far from it!!!
No TV - On a week-end of football finals, very disappointing
No Iron -- We came from Interstate to attend a wedding. An iron is usually an essential
4 towels provided for 5 people,-- not good enough.
For a property advertised as "NEWPORT LUXURY", I thought these items would have been standard, as they are, in almost every other similar property
In all the correspondence between myself and Stayz, there was no mention of the exact address. Innitially I thought that Newport Luxury may have been a landmark in Newport, but of course this is not the case, and the property woulld have been impossible to find otherwise. It was up to me through email to Stayz and then communication with owners. The first text was not answered, finally I had to make a call
Brian I am sad that your stay did not meet your expectation. I have deliberately held back from replying to your review as I did not want to do a tit for tat reply. However I do feel that to keep the record straight I should respond. The reply will also provide other potential clients a chance to draw their own conclusions. Firstly NEWPORT LUXURY is a retreat style of property. We have deliberately not put in a television or provided internet facilities. Also at no place have we claimed that these facilities are available on the property.The property itself backs onto a reserve which abounds with native wildlife and the ocean is close at hand. We have tried to re introduce to our visitors the chirping of the birds, the sounds of the wildlife and the song of the ocean waves. We want them to relax enjoy the peace and the tranquillity that Newport Luxury offers. Its a place to immerse into nature and surroundings after a busy time at work to rejuvenate and recuperate. If you were so keen to watch the finals there are many pubs in the Northern Beaches which have giant TV screens and they would have be very happy to welcome you there to watch the final. Secondly if you required the internet facilities all you had to do was ask us to provide you our personal password and we would have been happy to help you out during your time off work. Thirdly if you had looked in the closet in the bathroom you would have seen a steam iron and hair dryer placed in there. Fourthly I sincerely apologise if you were short of a towel. That should not have happened. I cannot imagine how this would have happened. However all you had to do was knock on the main door of the house and ask us for additional towels. We would have been happy to oblige. Fifthly The Northern beaches has so much to offer in terms of bush walks, beaches and fun activities that we feel a television is not warranted. Our pristine pool is sundrenched the entire year around and all visitors have loved relaxing there and unwinding. Stayz normally provides the telephone number and address of the property once the money has been paid. I wonder what went wrong. Previously none of the other visitors have had this issue. Wishing you all the best at any other property you book to stay in the future. Regards