- english, french, Estonian
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
We actually booked another property that we liked better and had Wi-Fi, and then I got a message the property was sold and we were given this one – they didn’t tell us it had no Wi-Fi which these days is ridiculous but expected to pay the same price as the previous one.
The first thing we noticed when we walked in was the amount of dust that was covering all the furniture, I open the fridge and there’s long brown hairs in the fridge, the downstairs toilet is constantly leaking, the coffee machine was not cleaned for what seems Years, The beds have other people‘s hair in them,
The towels in my bathroom stink of Mould, Flyscreens have holes in them so the top bedrooms have hundreds of mosquitoes flying around, this place is dirty and certainly not up to my standard by any means – absolutely appalled with the unclean state of the property.
I spent my own time off cleaning the fridge and other things around this house we used. If you’re a person of low standards then this is the place for you.
In the tourism/accommodation industry, we meet many wonderful people just like you and I. People that accept that this is just a normal house for them to visit a new destination. On the very rare occasion you get the primadonna that expects perfection on a beer budget - this was that group. From the first interaction we knew it was going to be bad - they didn’t read their emails, went to the wrong address, expected internet when we do not offer it at any of our properties, requested more linen than normal... Unfortunately we are away at the moment and cannot attest to the voracity of any maintenance issues such as screens and toilets dripping, but these are minor things that we actually appreciate guests telling us about so we can redress them. All our linen is laundered and replaced between guests, all surfaces such as benches, tables, etc are wiped down and cleansed and floors vacuumed and washed. We will redouble our efforts to provide clean, family friendly accommodation for people visiting our lovely town, but these sort of guests are not welcome.
Neat and tidy. Everything we needed to make our stay an enjoyable one.
The property was in a great location and suited our need. It was clean tidy and quiet. The location was close to everything. Only negative was there was no wifi. It wasn’t a drama to hotspot phone. Would stay again.
Very nice, super clean, exactly what we expexted
Overall we had a wonderful stay at this property, will absolutely come back to stay. Thank you
Very convenient to Ballarat Beer Festival!
This was the perfect place to stay for the Ballarat Beer Festival -- an easy walk (5-15 mins) between the house, the beer fest and the Wendouree train station. The only suggested improvements would be having wifi in the house (there isn't any) and a speaker to connect to for music.
Comfortable and relaxing
House was spacious and well appointed.
We thoroughly enjoyed our stay. Everything to make our stay enjoyable was provided. Could not ask for more!