No refunds for cancellations made after payment is made
We found the house lacking in terms of safety and cleanliness and disrepair, and left after a single night out of five booked. We made the owner aware of these problems and trust that these issues will have been resolved.
I am disappointed that you did not contact me by phone before you left the cottage to address your concerns.
The safety issue was quickly fixed with a new battery for 1 smoke detector. Your report to council was answered and due to the fact I had more detectors than required, the case was closed.
Regarding cleanliness the dirty dishcloth was dispensed in the bin. We don't supply these or any kitchen cleaning products standard in the listing.
I'm assuming the disrepair concerns the unpainted exterior of the cottage which is being addressed over time.
This is a low budget cottage with fantastic views and features as is defined in the listing.
The view is amazing.
The house is very nice, we love the location and the view is its best feature!
We would love to go back.
Great to hear you enjoyed the beauty of Akolele and it's surrounding areas.
The panoramic views from the property are always a feature for our guests.
We would love to have you return in the future.
Welcomming and comfortable though needing maintence.
The house is wonderfully decorated with lots of art from around the world (Indonesia, hawaii). Everything I needed (from kitchen supplies, good coffee maker, to an extra lemon to extra blankets) was there. Other than a need for maintence the home is warm and lovely. The bed as gloriously comfortable. We will be back.
Thanks for your honest and warm review.
The maintenance is an ongoing process on the exterior and we will continue to improve this standard.
It is nice to hear you enjoyed the cottage so much in some of the coldest weather this year..
Looking forward to having you back.
In need of maintenance
Unfortunately we didn't get off to a great start at Lake View Cottage, as we weren't sent details regarding keys & access prior to arrival, which resulted in us waiting outside the property for a response from the owner for 2 hours.
The cottage wasn't too clean & is in need of repairs & maintenance. On the plus side, the beds were the most comfortable we'd ever slept in whilst away.
Tranquil, peaceful and comfortable
A wonderful, comfortable ollace to stay if you enjoy peace, with beautiful birds, trees and garden.Big deck amongst the treetops, with lake below.
Thanks Nora, Glad you enjoyed the natural beauty of the place. Sincere Regards, Graeme
We really enjoyed our stay - quiet, private & cozy :)
Hi Sebastian, Thank you for your quick review. Very happy to hear you enjoyed your stay. Kind regards, Graeme