100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
Cosy stay close to the beach
The holiday home is welcoming and tidy and just a short stroll to the beach. Parking is easy with room for multiple cars on the driveway. It was nice to have variety with the mutiple outdoor entertaining areas. Rob was very prompt and polite in his correspondence and even offered a discounted price due to a mix up by Home Away with the advertised price. Thank you for an enjoyable stay.
Hi Sylvia, thank you for the positive response. We renovated and installed a new kitchen this weekend so hopefully you will return again one day soon. We also gave some TLC to the outdoor setting. Thanks.
Great property but in need of some upgrades
Lovely stay with excellent hosts, but a few issues.
Needs a new oven, blinds, screen doors, outdoor setting and the hot water was erratic.
Hosts couldn't have been more helpful however.
Hi Richard, thanks so much and again, sorry you had a few issues. I think it's import you know we were completely unaware of the maintenance issues. Xmas is the busiest time of the year with back to back bookings. I will investigate the oven, blinds are working well but will be replaced, screen doors have been ordered and the hot water unit has been serviced. Thanks again. Rob & Jules.
Peaceful Beach Holiday
The house is nicely setup for families, with everything you need. The location is great, with the beach a couple of minutes walk away at the end of the street. There are bikes at the house, so you can ride into town or to Horseshoe Bay, which is better for younger kids. The kids loved the trampoline and the tyre swing. The tv with Netflix and Stan was good for the few rainy days we had. It was nice and peaceful, no noise from the neighbours. The hosts were very nice to deal with too. We had a nice relaxing holiday.
Hi Trevor, thank you so much for the review, sorry we were not able to provide you with a 5 star experience. We have taken your advice on board and are currently planning a kitchen renovation to accommodate a dish washer.
All the best in 2019, Rob & Jules
Very clean and well presented
It was great, good location and very welcoming hosts. The outdoor area including the trampoline was well utilised and very well kept. The whole place was in great condition and we loved our stay. One change i would like to see is the changing of the door handle in the bathroom as it was an inconvenience when it locked itself whilst no one was in it and also the upgrade of the fridge/freezer as we placed things in the freezer but they did not freeze. Thank you for the great stay regardless, we had a fantastic time
Hello Michelle, thank you so much for the review and also the feedback. We feel its important to have a lock on the bathroom door for privacy. If the bathroom door is slammed shut its possible for the lock to accidentally jam. This is the first time this has happened to a guest in over 50 trips (everyone 5 star reviews). We did foresee this happening so we have left a pin in the bowl in the kitchen which can unlock the door. I'm sorry for the inconvenience but I was able to take your call and have it unlocked in minutes. With regards to the freezer we had this looked at by a local contractor and they can't find any issues. We have since tested it and it works perfectly fine. Thanks again for the feedback. Rob & Jules
An awesome place to stay at Port Elliot
From the moment we arrived, anything we could’ve wanted was there for us. The cottage is beautifully decorated and equipped, the beds comfortable and there are plenty of activities for children and adults alike.
Just a short walk to the beach and a quiet street for sleeping at night.
Will definitely stay again.
Hello Hazel, thank you so much for the kind words, so happy you had fun! We would love to welcome you back anytime, keep in touch.
Rob & Jules
Great Place - Location
What a great property and great location. The owners thought of everything and the house is perfect for large families with plenty of room. The beds were comfortable, the lounge spacious and the 10 seater table is perfect for sitting around shooting the breeze. 100 meters to the beach and it was all just perfect.