Manged by Coastal Holiday Rentals Surfers Paradise
Coastal Holiday Rentals are a Licensed Real Estate Agency in Surfers Paradise. We have been providing many happy holiday guests with holiday home and apartment accommodation since 2010.
Please consider the following guidelines when booking this property:
No refunds for cancellations made after payment is made
Good without being Great
Overall the property was a rather nice place, however there were a few minor issues - all the beds were uncomfortable and multiple light fittings were either not working or missing light bulbs. This was however fixed immediately after contacting the owner and we thank them for their swift cooperation.
The downstairs bathroom appears to have a major plumbing issue as extended showers sees an excess of water begin to appear from the wall, forming a large puddle at the base of the sink.
With the above in mind, the property was still more than acceptable and provided our group with accommodation that allowed us to relax but also enjoy our time their with activities such as fishing off the pier, 8 ball, outdoor barbecue, netflix and a swimming pool just to name a few.
Thank you for a wonderful house. We had a great stay and it was very comfortable. House was clean and tidy and in a great location.
THANK YOU For your 5 star review - you were perfect guests! We would LOVE to have you back! Kind regards, Coastal Holiday Rentals
We had a very enjoyable stay at the property and found the location & inclusions perfect for our family. The home was neat & tidy, clean (with a few minor exceptions) & presented well however there were probably just a couple of minor details that could do with updating: -
1. Being a family holiday we were looking forward to utilising the board games but upon arrival found that they had all been removed.
2. We paid additional money for a cot & high chair - there was a portacot delivered but no high chair although we found one in the laundry which was broken. We also later found a portacot in the back of the laundry cupboard so there was no need to actually pay additional for these items as they were part of the home but not advertised.
3. When we raised these issues there was only one response and no further responses offering a solution so communication could of been a bit better.
Overall I felt these were only minor issues but could envisage others making a huge deal about it, we just wanted to enjoy our holiday and not make a big issue of things. Thoroughly enjoyed the outdoor pool area and also the peace & quiet of the master bedroom suite. We would happily stay here again and recommend to friends & family.
The house had everything that our group required. All ages were entertained.
House was big enough to accomodate 3 families. Only thing to note is bedroom on ground level has no air con or fan and the room can get stuffy (we were advised of this). Pillows not comfortable and the house could do with update and a good clean especially outside.
Good location, house a little outdated and smaller than looks in the photos
We were just a little surprised at the lack of basic items. We understand that it says you have to go shop BUT things like toilet paper, washing up liquid, salt and pepper and tomato sauce are not items that previous residents would have used the whole lot so it seems the owners get to continue to restock their own cupboard instead. Items if left by a previous tenant should stay there for the next group. One roll of toilet paper for 7 people isn’t very fair for the price.
The pool was dirty and needed cleaning by us right away so this was also a shame and the air conditioning units downstairs need upgrading as they didn’t work well and had to be kept on 24 which isn’t really doing anything to cool the place.
It is in a nice quiet location and the pool table was cool for the kids.
The beds are very hard.
Thank you for your review. As per our confirmation letter sent, in order to offer the best possible rate to our customers, we supply a free supply of amenities for your first day. As these properties are self contained Holiday Homes, after this initial supply runs out guests are required to purchase their own. Health and Safety Regulations do not permit us to leave opened perishables purchased by previous guests for incoming guests to use. We do however supply tea, coffee, milk and sugar for each booking. We are sorry to hear the pool and air-con was not ideal on arrival, should you have contacted us we would have fixed this immediately. The beds in all our properties are Hotel Quality and used by most Holiday Home providers in the industry. Thank you for your feedback. Kind regards, Coastal Holiday Rentals
House is stunning, very clean and modern, beds very comfortable and a great location
Thank you for your 5 stay review, and for being a wonderful guest! We hope to welcome you back to the Gold Coast soon! Kind regards, Coastal Holiday Rentals
Managed by Coastal Holiday Rentals, Surfers Paradise- book direct and save.