Fully self contained apartment, 2 bedrooms, Pool & Rain forested Mountain views
About Julie Ince
David and I were both born in England, but due to David's job we have lived in a number of places including Scotland (nr. Edinburgh), America (Northern Virginia), Australia (Sydney) and Tonga. We stopped travelling when we came to, and fell in love with, Palm Cove. We now live within walking distance of Palm Cove and are often seen eating in the local restaurants or walking our dogs along the beautiful Palm Cove Esplanade. We own Sunbird Retreat and hope that our guests will love Palm Cove as much as we do. Because we live locally, we can be quickly on hand if any problems arise or any enquiries need answering
Julie Ince purchased this Apartment in 2017
Why Julie Ince chose Palm Cove
Because we fell in love with its tropical and unique feel. We love the shape of the shuttered windows overlooking the pool, the closeness of the rain forested mountains, the short walk to the beach, restaurants, bars, cafe's and shops. We felt it was perfect for holiday makers who could enjoy the delights of Palm Cove Esplanade & Beach, then retreat to the calm of the resort to revive and relax.
What makes this Apartment unique
4 swimming pools, all unique, ensure there is something for everyone. Sunbird Retreat is fully self contained and has been recently refurbished and redecorated to a very high standard. This is no shabby holiday apartment. It is cared for and loved by its owners - and this is obvious from the moment you enter the door.
No refunds for cancellations made after payment is made
Great place! A lovely welcoming spacious apartment which we loved staying in!.
We really enjoyed our stay at the sunbird apartment. The fresh fruit and personal welcome, the well furnished living areas and well stocked kitchen made our time in the apartment very comfortable. The kids loved having their own bathroom and space to spread out. The kids (and adults) got great use out of the resort pools and WiFi
Thankyou for your kind review Dan, we hope you will come to Sunbird again.
Fantastic, comfortable, quiet, tasteful home away from home
We absolutely loved our recent stay. We had debated between coming to this resort via Julie and David's Homeaway listing or via one of the bigger booking agencies, and we are so glad we booked through HomeAway. We had some technical trouble (server issues) during the booking process and Julie and David patiently helped us sort it out. Julie and David were so responsive to our every need.
This apartment is located on the second floor at the back of the property. You park in the lot and have a short walk to the back of the property and climb a small flight of stairs to reach it. When you get there, the keys are in a lock box making check in and check out really convenient. We noticed that other people who checked in via the front desk had to wait for service occasionally so we were glad to have instant access. We arrived late in the evening and were pleasantly greeted by a basket of fruit, tea & coffee supplies and some Lindt chocolates. The apartment seems brand new (renovated very recently). The furniture is upscale modern beachy, blues and calming whites. Very tasteful and comfortable. We loved eating as a family at the beautiful dining room table. The beds and bedding were really comfortable. Beach towels were provided. We also had a hair dryer and flattening iron.
Julie and David are hoping to become super hosts and asked for feedback while we were there. As foodies, we love a well equipped kitchen and made a few suggestions. The next day there was every item we had suggested sitting on the counter (and yes, we gave them permission to come in- they are very respectful).
The complex is about 5-8 minutes from the main Palm Cove Beach area. There are 4 pools which are big and beautiful. They aren't heated so they didn't meet my temperature requirements but my kids didn't seem to mind.
David and Julie are great hosts. Thanks for a great holiday.
Beautifully set out, high quality apartment
We found this little gem purely by chance and were able to book short notice. It has just been fully refurbished we were the first to stay in this fantastic place. Sunbird Retreat is a privately owned apartment in a larger resort complex. Over looking one of the many glittering swimming pools we had a very and peaceful relaxing time. The owner, Julie, was very helpful and went that extra mile to make sure our short stay was comfortable. The apartment is very clean, tastefully decorated and newly furnished, all high quality. The kitchen is fully fitted out, all In all a veritable home from home. The apartment was everything it said it was on the box and more. Our only criticism is we thought the pool opened a bit early in the morning (7am), but realise that is a resort policy and it wasn’t a major issue anyway. Basically we loved it and we will definitely be back one day!
Thankyou for your lovely review. We would love to have you back again.
Beautiful property under fantastic management
We recently had the pleasure of staying at Sunbird Retreat and I highly recommended this property. Too be honest we didn't want to leave this little piece of paradise.
The property is beautifully and tastefully furnished with a fresh tropical feel. The furnishing is in excellent condition and lovely and clean and you can tell that the people who manage the property really care about maintaining it and giving the customer a wonderful experience. Mango Resort itself is also well maintained with beautiful gardens and pools with a view to the tropical rainforest.
The property managers were the best that I've ever encountered. They were so kind and looked after us so well, to a level that we haven't experienced before. I can't recommend them highly enough! One example was we decided to stay longer on short notice and without issue they changed the the checkout cleaning to accommodate. Also one of my children ruptured an eardrum and we needed to change some plans and again the mangers made adjustments to help us. They were fantastic and very decent. Midway through the stay they arranged a linen change and clean so we were delighted to return after a long day touring to fresh accommodation. Some of the other highlights:
*beautiful and yummy coffee and tea selection. Really thoughtful selection!
*clean cumfy furniture and apartment.
*the beds were perfect and most likely new.
*a variety of pillows...pick the one that works!
* christmas decorations around the appartment. We really appreciated this as we were there for xmas so it felt like home. So thoughtful!. Oh and a special treat for xmas.
*beautiful white linen.
*white fluffy towels that were so soft.
*tropical new pool towels.
*mangers who respond and give good clear information.
Julie and David - thank you so very much for your hospitality and care that you showed us. You guys are gems and we were spoilt! You obviously love what you are doing and show care and consideration in so many ways. We had a wonderful experience at Sunbird Retreat and I would recommend it to anyone visiting Far North Tropical QL. Lastly, you should be really proud, you so a wonderful job and put others to shame. Thank you!
Thankyou for your wonderful review and comments. We are very proud of Sunbird Retreat and therefore are genuinely thrilled that you had such a great experience and really hope we can welcome you to Sunbird again next time you're up this way. Happy New Year to you and your family.