No refunds for cancellations made after payment is made
Condition of Stay
Whilst it showed potential the stay was nothing I would rave about other than location. The rooms were good, but the yard was overgrown and needed maintenance. The TV connection for the DVD player did not work. The Barbecue was grotty and we dared not use it. The burners looked to be corroded and the BBQ was dirty and greasy. The oven trays were unclean, looked to be left by the previous people. Some of the cutlery were unclean. Would like to think I get my deposit back in full and not charged cleaning for mess that was there before we went in. Left the place cleaner when we left than it was when we went in,
Hi Christopher, I am sorry you were disappointed in a few issues during your stay and I would like to address the issues raised:
1. The lawns were mowed a few days before you arrived so I am rather confused about your comments regarding the overgrown yard.
2. Having bought a replacement TV based on your feedback I have now discovered that it is working fine. You simply needed to switch the source to 'AV'. Not all TV's automatically switch over to the DVD.
3. Apologies for the BBQ - I hadn't realised it was so bad and I have replaced with a new one at the weekend.
4. Unclean cutlery - unfortunately I am dependent on each guest leaving cutlery and crockery clean. If my cleaner were to re-wash everything the cleaning costs would be unacceptable,
Fair and convenient
Nice budget stay for the long weekend. Great location, only a few minutes walk to the beach and drive to Huskisson.
Dolphin watching; Short drive to Hyams Beach and Booderee National Park