2 Bedrooms, 2 Baths, Sleeps 8
Hilton Head Rentals and Golf
No refunds for cancellations made after payment is made
Difficult and Frustrating!
Our stay was actually great. This place was clean and comfortable! It was showing a little wear but spotless. Our actually difficulty and frustration was booking it. I booked through VRBO but got an email from another company tracking on another $400, turns out the right hand didn't know what the left hand was doing and they were adding on the same fees that VRBO had already added, we got it resolved, but it is something I shouldn't of had to deal witb.
We understand how frustrating it can be when having to deal with issues booking a vacation. We do apologize for any misunderstanding and glad that we were able to get things settled quickly for you and allowed you to continue on enjoying your stay. Thank you for your patience and we look forward to hosting you in the future.
Great place for a family getaway!
very dated furnishings, carpet was very dirty and soiled spots all over. windows were dirty, porches
We were without TV for several days due to exchanging of carriers, should never happen....... we had to get and use pillows other than provided, stained pillows..
Need to upgrade flooring.
In need of major updating.
Hilton Head was great. Lodging not so great. Definitely a D rating.
We are glad to hear that you enjoyed your stay at Hilton Head. We are however sorry to hear that you were disappointed about the upkeep of the rental property. Our goal is to continuously and consistently provide our guests with an amazing vacationing rental experience and since this was not the case for you, we are truly apologetic. We understand your frustrations and would like you to know that this is not a typical representation of our customer service. Guest comfort is important to us and we are completely committed to improving in the areas we seemed to have fallen short. We appreciate your feedback and honesty and we hope that you continue to book with us.
Good location though the unit is dated.
OK. Doors to back porch need repair, bathroom downstairs very dated and small. Unit has good layout. Spiral staircase a little tricky.
We thank you for taking the time to share your feedback. You cannot beat the location and the proximity to all the Hilton Head excitement! We were sad to hear that you felt the unit was dated. Although missing some of the frills, our unit is perfect for guests with a sense of adventure and a great appreciation of a stellar location. We will definitely look into the back porch as this was not something we were aware of and now have the opportunity to assess since it is brought to light. Again, we appreciate you sharing your comments as this is how we improve. If you should ever find yourself in the low country life area again, we would love the chance to host you once more.
Beautiful facility, comfortable!