I did not receive check-in info proactively up to the time of check-in, so I reached out to the host. Ultimately, I was allowed to check-in at the check-in time but warned that there were still towels in the washing machine. Not a huge deal. I did not like that there was no way to self check-in. It requires you to message the host, who opens the garage door remotely. So you have to sit and wait for the host - not optimal. This property had good bones and a great location in a desirable neighborhood. However, you could tell it was a rental. Many maintenance items are not being addressed (wear and tear evident throughout). Additionally, the supplies in the home were lacking (ie no measuring cup/spoons, muffin tin to bake, no samples of shampoo/conditioner as promised, etc). Not very clean, most especially the downstairs flooring. I gave my children baths, they would go downstairs for 5 minutes and their feet were black! The gray tile flooring just masks the dirt, but if you look close, the grout is super dark and yet in some areas it was originally light gray. The Ninja blender appears to have never been cleaned. The trash is taken out every Friday, but it had existing trash from the prior renters plus our stay, which made the garage and entire downstairs smell like trash during our stay. There was no deodorizer spray to mask it. I have photos to prove everything, but I would never recommend this place to someone.