Tulum holiday rentals

We found 3,877 holiday rentals — enter your dates for availability
Find the perfect place for you stay in Tulum by choosing from 217 houses, 565 apartments and other holiday rentals. Holiday rentals provide the amenities that you need and want for you and your friends, family or even pets, such as Wi-Fi and cable TV. You'll be able to choose a property to rent that has what everyone needs, including places that are non-smoking or accessible.

Holiday rentals with weekly discounts – Tulum

Showing deals for:18 Dec - 25 Dec

Palacio Papaya — designed to disappear into the Tulum jungle.
Glass doors dissolve the line between living space and the pool.
Soft greens, warm wood & woven light — rest comes easy here.
The sunken conversation pit — the heart of the villa.
Wonderful
(5 reviews)

Palacio Papaya • 2 Pools, Rooftop Bar & Pickleball

Tulum

20% off
AU$18,990
for 7 nights, 1 villa
AU$2,713 per night
includes taxes & fees
Palacio Papaya • 2 Pools, Rooftop Bar & Pickleball
Waking to the pool.
Taverna Restaurant in Akumal is one of our favorite restaurants 5 minute drive.
Front of the condo building surrounded by palms. 2A is right in the middle.
Newly tiled pool area for renters and residents.
Exceptional
(19 reviews)

The Condo is in the gated Sirenis Resort community.

Akumal

8% off
AU$2,209
for 7 nights, 1 apartment
AU$316 per night
includes taxes & fees
The Condo is in the gated Sirenis Resort community.
Property grounds
Property grounds
Exterior
Outdoor dining
Wonderful
(7 reviews)

geo domes at the Tulum jungle, steps from the beach

Tulum

7% off
AU$3,016
for 7 nights, 1 cabin
AU$431 per night
includes taxes & fees
geo domes at the Tulum jungle, steps from the beach
Terrace/patio
Interior
Beach
Room
Exceptional
(133 reviews)

Casita Milagros - A Jungle Tree House

Tulum

15% off
AU$938
for 7 nights, 1 cottage
AU$134 per night
includes taxes & fees
Casita Milagros - A Jungle Tree House
Street view of condo
Kay Beach club , safe swimming area.
Exterior detail
Pool at Jungle fish beach club. Access off site., free use.
Exceptional
(8 reviews)

Jungle vibe, with Sea side breezes , EXPERIENCE THE MAYAN RIVIERA

Akumal

6% off
AU$881
for 7 nights, 1 apartment
AU$126 per night
includes taxes & fees
Jungle vibe, with Sea side breezes , EXPERIENCE THE MAYAN RIVIERA
Pool
Interior
Terrace/patio
Property grounds
Exceptional
(5 reviews)

Beautiful Townhome in Tulum Pueblo with Pool

Tulum

10% off
AU$1,517
for 7 nights, 1 home
AU$217 per night
includes taxes & fees
Beautiful Townhome in Tulum Pueblo with Pool
Exterior detail
Bedroom#3 Upstairs King Size, AC,Linens,Blockout Curtains,Full Bath, Terrace
Bedroom#3 Upstairs King Size, AC,Ceiling Fan,Linens,Blockout Curtains,Full Bath
Equipped kitchen steps from BBQ & non-heated jacuzzi area
Exceptional
(8 reviews)

Modern Gated Townhome. 3BR for 6 guests. Walk to Restaurants. Private Jacuzzi

Tulum

7% off
AU$4,101
for 7 nights, 1 home
AU$586 per night
includes taxes & fees
Modern Gated Townhome. 3BR for 6 guests. Walk to Restaurants. Private Jacuzzi
Beautiful pathway to enter our condo
Kay Beach Club beach side pool
Even the TAO exercise room has a beautiful view
Kay Beach Club - Enjoy a nice lunch on the beach.
Exceptional
(27 reviews)

Bahia Principe, TAO Luxury Penthouse Condo, with 5 Star Resort Amenities

Akumal

22% off
AU$2,253
for 7 nights, 1 apartment
AU$322 per night
includes taxes & fees
Bahia Principe, TAO Luxury Penthouse Condo, with 5 Star Resort Amenities

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Why visit Tulum

  • Stunning beaches: Tulum boasts pristine sandy shores and crystal-clear waters, perfect for relaxation and sunbathing.
  • Rich Mayan heritage: Explore ancient ruins overlooking the Caribbean Sea, showcasing Tulum's fascinating historical significance.
  • Natural wonders: Discover intriguing caves and lush jungles, ideal for outdoor adventures and eco-tourism.
  • Vibrant local culture: Experience Tulum’s unique blend of luxury and nature, with a focus on artisanal shops and local cuisine.
  • Laid-back atmosphere: Enjoy a tranquil environment that caters to both romantic getaways and family holidays.

Popular types of accommodation in Tulum

Your adventure in Tulum, Tulum, Quintana Roo, Mexico, awaits. Known for its stunning beaches and rich Mayan heritage, Tulum offers a variety of holiday rentals, including condos, villas, and apartments. Unwind in a charming holiday home with a rooftop terrace, perfect for soaking in the breathtaking views. Explore ancient ruins, vibrant local culture, and indulge in unique experiences that make Tulum a true tropical hideaway. Start planning your unforgettable getaway today.

  • Condos: Enjoy a stylish stay in modern, compact units, offering comfort and convenience in the heart of Tulum.
  • Villas: Experience luxury in spacious, private homes, ideal for families or groups seeking an upscale retreat.
  • Apartments: Choose cosy, self-contained units that provide flexibility and ease for a memorable holiday.
  • Private Holiday Homes: Revel in the privacy of standalone residences, perfect for a tranquil escape.
  • Cabins: Embrace a rustic lifestyle with charming, intimate lodgings for a unique Tulum experience.**

Top attractions in Tulum

Tulum is a captivating destination boasting pristine beaches, intriguing caves, and rich archaeological sites. Ideal for outdoor adventures and family holidays, the town offers a blend of beachside relaxation and cultural exploration. Visitors can enjoy the renowned Tulum beach, along with a host of other natural wonders and historical marvels, ensuring an unforgettable experience in this vibrant coastal city.

  • Tulum Beach: A serene seaside retreat with vibrant beach vibes, perfect for relaxing and sunbathing along its pristine sands.
  • Tulum National Park: An adventurous haven offering stunning outdoor scenery and opportunities for exploration amid lush landscapes.
  • Soliman Bay: A picturesque bay where striking natural beauty meets beach and outdoor experiences, ideal for a leisurely escape.

Things to do recommended for couples

Experience romance in Tulum with intimate beachside strolls, cosy dinners under starlit skies, and cultural explorations. Savour local flavours and hidden gems, perfect for a memorable couple’s getaway in the heart of Quintana Roo.

Things to do recommended for families

Families can explore the ancient Mayan ruins of Tulum, snorkel in crystal-clear waters, and enjoy the vibrant local culture, making it a delightful holiday destination. Experience nature and history seamlessly intertwined in this charming coastal town.

Things to do recommended for groups

Explore Tulum's ancient Mayan ruins and savour local cuisine with group dining experiences. Enjoy guided tours through mystical cenotes and lush jungles, and immerse yourselves in vibrant local culture.

*Distances are measured in a straight line; actual driving distances may vary depending on the route.

What do I need to keep in mind when booking a vacation in Tulum

Whether you’re travelling with a group, as a family, with your pets, or seeking extended stays, ensure you prioritise the right filters. Here are some Stayz booking tips for you.

  • Traveling to Tulum with a group: Consider how many bedrooms will be required, along with facilities like a fully-equipped kitchen or an outdoor area for socialising with a group. Thankfully, you can refine your search for all these features, and more, on Stayz.
  • Traveling to Tulum with young kids: Traveling with young children can present its challenges. It is important to prioritise their comfort and safety, as well as to secure age-appropriate facilities, such as a private swimming pool. Additionally, it is advisable to consider how close you are to family-friendly attractions.
  • Taking your pets with you to Tulum: For many, a family holiday isn't complete without their four-legged companion. If this resonates with you, consider exploring Stayz properties that welcome pets. Most pet-friendly accommodations offer feeding bowls and beds to ensure that every member of the family feels right at home.
  • Planning for a long term stay visiting Tulum: If you're seeking holiday lets with discounts for stays of a month or more, you've come to the right place. By using the appropriate filters, you can effortlessly discover and save on monthly rentals. You might also want to include options such as a parking space, a well-equipped kitchen, or a private pool in your search.

Where to stay in Tulum

Tulum, Quintana Roo is a vibrant city that beckons travellers with its stunning beaches, rich history, and laid-back atmosphere. Explore the ancient ruins overlooking the Caribbean Sea, unwind on pristine sands, and indulge in the local cuisine. Tulum's charm lies in its unique blend of luxury and nature, offering both relaxing retreats and adventurous experiences. Whether you're seeking a romantic getaway or a family holiday, Tulum promises unforgettable memories amid its breathtaking landscapes.

  • Zona Hotelera: Zona Hotelera is a vibrant neighbourhood situated along the coastline of Tulum, renowned for its stunning beaches and picturesque outdoor scenery. Travellers flock to this area for its idyllic setting, where the turquoise waters meet powdery white sands. The neighbourhood boasts a range of recreational activities, including beach lounging, snorkelling, and exploring nearby archaeological sites. With a selection of shopping areas and resorts, Zona Hotelera offers a perfect blend of relaxation and adventure, ensuring visitors have plenty to do while soaking in the sun and stunning views.
  • Tulum City Center: Located in the heart of Tulum, the City Center buzzes with life and charm, making it an ideal spot for families and adventurers alike. This neighbourhood features a variety of recreational areas and shopping centres, offering a taste of local culture and cuisine. Visitors can enjoy the close proximity to beautiful beaches, the fascinating Tulum archaeological site, and serene lakes. The vibrant atmosphere of Tulum City Center is complemented by its welcoming community and numerous adventure activities, ensuring a memorable experience for all who visit.
  • Zama: Zama is a tranquil neighbourhood close to Tulum, perfect for those seeking a family-friendly environment amidst natural beauty. With its lush surroundings, Zama is well-suited for outdoor enthusiasts and offers a range of recreational activities. The area features shopping centres and access to various resorts, making it a convenient base for exploration. Nearby attractions include beautiful beaches, an exciting theme park, and a picturesque bay, providing ample opportunities for relaxation and adventure, ensuring that visitors of all ages can enjoy the charm of this delightful neighbourhood.

Best time to go to Tulum

If you're planning a trip to Tulum, it's a good idea to check both the weather and property rates. The warmest month is August. Peak season runs from January to March, while off-peak times, like August and October to November tend to have fewer bookings and better deals.

calendar iconCalendar Monthtemperature iconTemperaturerain iconPrecipitationmostly cloudy iconCloudinessoccupation rate iconOccupancyprice iconPricing
January74.3°F (23.5°C)Light RainMostly SunnySlightly HighAverage
February75.7°F (24.3°C)No Rain (Dry)Mostly SunnySlightly HighSlightly Low
March77.0°F (25.0°C)No Rain (Dry)Mostly SunnySlightly HighAverage
April79.3°F (26.3°C)No Rain (Dry)Mostly SunnyAverageAverage
May81.0°F (27.2°C)Light RainMostly SunnyAverageAverage
June81.7°F (27.6°C)Moderate RainMostly SunnyAverageSlightly High
July82.6°F (28.1°C)Light RainMostly SunnyAverageSlightly High
August82.8°F (28.2°C)Light RainMostly SunnySlightly LowAverage
September81.9°F (27.7°C)Moderate RainMostly SunnyAverageSlightly Low
October79.9°F (26.6°C)Light RainMostly SunnySlightly LowSlightly Low
November77.2°F (25.1°C)Light RainMostly SunnySlightly LowAverage
December75.9°F (24.4°C)Light RainMostly SunnyAverageSlightly High

Booking with Stayz is simple

Are you hoping to save on your upcoming journey? Being flexible with your travel dates can be beneficial, as prices often fluctuate. Additionally, booking a longer stay can lead to considerable savings. To discover a Stayz property that suits your budget, utilise our filters to sort by price, location, and the type of holiday rental you prefer.

Stayz Trips: Planning made easy

Stayz’s Trip Board offers a handy space to create new journeys, continue from where you last left off, or review and organise your plans. You can view properties you’ve saved or booked, neatly arranged under Potential, Upcoming, or Current Trips. To begin using Trip Boards, please visit: https://www.stayz.com.au/trips.

**Based on Vrbo properties bookings.

Historical Tulum will entice you

Enjoy the history and other features of Tulum. Travellers especially like the beaches, snorkelling and seaside in this relaxing and romantic city. Tulum Beach and Xel-Há Park are just a couple of the must-see attractions. Are you looking for specific amenities for your getaway? Many of our holiday rentals feature full kitchens and laundry facilities.

Activities and attractions in Tulum

Do you want to find attractions to see in the city? Travellers enjoy Tulum for its snorkelling, cycling and yoga. Venture out of your cosy holiday rental and experience everything that makes Tulum a one-of-a-kind holiday spot. Here are some of the major attractions to explore, all within 30 miles (48.2 km) of the city centre:

  • Xel-Há Park (10.1 mi / 16.2 km)
  • Riviera Maya Golf Club (13.8 mi / 22.2 km)
  • Puerto Aventuras Golf Club (25.5 mi / 41 km)
  • Akumal Ecological Center (16.2 mi / 26 km)
  • Holistika Art Walk (1.4 mi / 2.3 km)
  • Tulum Beer Spa (3.1 mi / 4.9 km)

Exploring the beaches and other natural features in Tulum

Whether you're an outdoor enthusiast or just want to spend some time taking in the scenery, Tulum is a great place to spend some time outside. Here are some of the area’s most stunning sights, all within 30 miles (48.2 km) of the city centre:

  • Tulum Beach (4.6 mi / 7.5 km)
  • Akumal Beach (15.9 mi / 25.6 km)
  • Las Palmas Public Beach (2.1 mi / 3.4 km)
  • Playa Paraiso (2.2 mi / 3.6 km)
  • Tulum National Park (2.3 mi / 3.6 km)
  • Playa Ruinas (2.4 mi / 3.8 km)

Seasonal weather averages in Tulum

Travellers enjoy Tulum for its snorkelling. If you're planning a holiday around warm-weather activities, August, July, September and May are the hottest months to visit, when temperatures average 28°C.

Travelling to and around Tulum

The nearest airport is in Tulum Intl. Airport (TQO), located 13 mi (21 km) from the city centre. If you can't find a flight that's convenient for your trip, you might consider flying into Cozumel, Quintana Roo (CZM-Cozumel Intl.), which is 40.4 mi (65 km) away.

Frequently asked questions

What is the best area to stay in Tulum when booking a holiday rental?
When considering the best area to stay in Tulum for a holiday rental, the Aldea Zama neighbourhood is often highly recommended. This area is a vibrant mix of modern amenities and local charm, making it a convenient base for exploring Tulum. Aldea Zama is well-positioned between the beach and the town centre, allowing easy access to both. You'll find a variety of properties here, from stylish apartments to luxurious villas, suiting different preferences and budgets.Nearby, the stunning Tulum Ruins are a must-visit, offering breathtaking views of the Caribbean Sea alongside a glimpse into the rich history of the region. Additionally, the beautiful beaches, such as Playa Paraiso, provide the superb spot for relaxation and enjoying the sun.
Where are the best areas for renting a beach house in Tulum?
For renting a beach house in Tulum, the most sought-after areas are along the stunning coastline, particularly in the Tulum Beach area, which is renowned for its pristine sandy shores and crystal-clear waters. Properties here often boast direct beach access, with many featuring amenities such as private plunge pools, expansive terraces, and outdoor dining areas, allowing guests to fully immerse themselves in the tropical setting.The Aldea Zama neighbourhood, located a short distance from the beach, offers a range of stylish villas and contemporary homes. These properties typically come equipped with modern kitchens, spacious living areas, and sometimes even private gardens, making them ideal for those looking for a more secluded yet convenient stay. This area also has easy access to local shops, cafes, and restaurants, providing a vibrant setting for visitors.Additionally, the Sian Ka'an Biosphere Reserve, located to the south of Tulum, is great for those seeking a more natural and tranquil experience. Beach houses in this area often blend seamlessly with the surrounding environment, featuring eco-friendly designs and amenities like hammocks, outdoor showers, and sun decks that enhance the connection to nature. The reserve offers opportunities for eco-tourism, with activities such as kayaking and wildlife watching just a stone's throw away. Find your rental near the beach in Tulum.
What is the most popular type of holiday rental accomodation in Tulum?
In Tulum, apartments are the most popular type of holiday rental, with around 6,160 options available across vibrant neighbourhoods near the stunning beaches and the famous Tulum ruins. These apartments typically include amenities such as fully equipped kitchens, comfortable living spaces, and often private balconies or terraces where guests can enjoy the tropical surroundings.Condos follow closely behind, with about 2,004 available, offering similar comforts but usually in more upscale developments with added features like swimming pools and fitness centres. For those seeking more space, approximately 1,624 villas are on offer, which often come with multiple bedrooms, private pools, and outdoor lounging areas, ideal for families or larger groups.Holiday houses, numbering around 1,408, also provide a cozy feel, complete with spacious living areas and outdoor spaces for gatherings.
Are there any family house rentals in Tulum?
In Tulum, there is an impressive selection of family-friendly house rentals, with around 1196 options available. This vibrant coastal town offers various neighbourhoods, such as Aldea Zama and La Veleta, where families can find spacious rooms suited for their needs. Many of these properties feature ample living areas, fully equipped kitchens for preparing meals, and outdoor spaces where children can enjoy themselves.Additionally, visitors can expect amenities such as private pools, air conditioning, and Wi-Fi, ensuring a comfortable stay. The proximity to stunning beaches and attractions, like the ancient Mayan ruins of Tulum and the beautiful cenotes in the area, makes this destination even more appealing for families.
Can I rent a holiday home with a pool or hot tub in Tulum?
In Tulum, there is a wide selection of holiday homes available for rent that feature pools and hot tubs, with around 2,113 options to choose from. This picturesque destination is renowned for its stunning beaches and vibrant culture, and many properties are located in popular neighbourhoods such as Aldea Zama and La Veleta, which offer a mix of convenience and tranquillity.Travellers can expect an array of amenities in these rentals, including private swimming pools, inviting hot tubs, and spacious outdoor areas great for relaxation. Many homes also come equipped with fully stocked kitchens, allowing guests to prepare their own meals, along with comfortable living spaces and Wi-Fi for added convenience. Additionally, some properties may feature outdoor lounges and dining areas, ideal for enjoying the beautiful tropical climate. Find your rental in Tulum with a pool or a hot tub.
Are there pet-friendly house rentals in Tulum?
In Tulum, there are numerous pet-friendly house rentals available, with around 829 options to choose from. The area is known for its stunning beaches and vibrant culture, making it a desirable destination for travellers with pets. Many holiday rentals in Tulum come equipped with essential amenities such as private pools, spacious outdoor areas, and fully equipped kitchens, ensuring a comfortable stay for both humans and their furry companions.The Aldea Zama neighbourhood is particularly popular, offering stylish homes with modern designs and proximity to local shops and restaurants. Additionally, the nearby Tulum beach area features a range of pet-friendly accommodations, often with easy access to the sandy shores, allowing for leisurely strolls with pets. Many properties include outdoor spaces where pets can play, and some even have amenities like pet beds and bowls.Furthermore, Tulum is close to several pet-friendly parks and beach areas, providing ample opportunities for outdoor activities with pets.
Are there any remote work holiday rentals in Tulum?
In Tulum, there are numerous remote work-friendly holiday rentals available, with around 9,464 options to choose from. This vibrant destination not only offers stunning beaches and a laid-back atmosphere but also provides a variety of amenities for those looking to work remotely. Many properties feature high-speed internet, both in-room and through third-party services, making it easy to stay connected. Additionally, you'll find accommodations with dedicated office spaces or bookable units designed to facilitate productivity.The neighbourhoods around Tulum, such as Aldea Zama and La Veleta, are particularly popular for remote workers, offering easy access to local cafes and co-working spaces. Many rentals come equipped with comfortable living areas, fully equipped kitchens for preparing meals, and outdoor spaces for relaxation after a day of work. To help narrow your search, insert your dates and apply the "WiFi" filter on Stayz.
What are popular rental amenities in Tulum?
In Tulum, popular rental amenities include fully equipped kitchens, allowing guests to prepare their own meals with ease. Many properties also feature balconies or patios, providing outdoor space to relax and enjoy the tropical surroundings. Onsite parking is commonly available, making it convenient for those who wish to explore the area by car. Additionally, most rentals come equipped with coffee and tea makers, ensuring that guests can enjoy a warm beverage at their leisure.
When is the best time to visit Tulum for a holiday rental?
The best time to visit Tulum for a holiday rental is during the peak season from January to March. This period attracts travellers seeking a vibrant setting, with the warm Caribbean weather and pristine beaches great for relaxation and adventure alike. Expect daytime temperatures to hover around the mid to high 20s Celsius, offering ideal conditions for outdoor activities such as swimming, snorkelling, and exploring the ancient Mayan ruins nearby.January, in particular, is a popular month for visitors, as many people seek to escape the winter chill in other parts of the world. The lively ambiance, combined with Tulum's stunning coastal scenery, creates a delightful experience for those looking to immerse themselves in the local culture and cuisine.For those considering a more budget-friendly option, October presents a fantastic opportunity. This month falls outside the main tourist season, allowing you to enjoy Tulum's beauty with fewer crowds and often lower rental prices. It's a great time to explore the area's natural wonders, such as cenotes and lush jungles, while still soaking in the warm sun.Ultimately, the ideal time for your visit hinges on your preferences for lively social scenes and outdoor activities versus a more tranquil escape to enjoy the area's natural splendour.
What are the top attractions in Tulum?
In Tulum, visitors can immerse themselves in a rich tapestry of attractions that showcase both natural beauty and cultural heritage. The Tulum Ruins, perched on a cliff overlooking the Caribbean Sea, are a must-visit, offering a glimpse into the ancient Mayan civilization alongside breathtaking ocean views. Nearby, the pristine beaches of Tulum, such as Playa Paraiso, invite sunbathers and water sports enthusiasts alike to enjoy their soft sands and turquoise waters.For those interested in eco-tourism, the Sian Ka'an Biosphere Reserve, located to the south of Tulum, features diverse wildlife, mangroves, and opportunities for kayaking and birdwatching. Additionally, cenotes like Gran Cenote and Dos Ojos are popular spots for swimming and snorkelling, showcasing the region's unique geological formations.The town of Tulum itself has a vibrant setting, with an array of boutique shops, artisanal eateries, and yoga studios, creating a superb blend of relaxation and exploration.
Are all fees included in the Tulum holiday homes prices shown on Stayz?
Stayz provides upfront pricing from the moment you start your search. There are no hidden fees added during the check-out process. This allows you to compare properties with ease and plan your trip with confidence.
Are there any Tulum holiday homes with parking?
Stayz offers a wide selection of holiday homes in Tulum with parking available—perfect for families or travellers who value the convenience of having a car during their stay. To easily find these properties, simply enter your travel details and use the "Parking available" filter under the amenities section. This makes it quick and easy to browse listings that suit your needs, whether you're planning a short city break or a longer stay.
Are there any discounts for Tulum holiday homes?
You can find great discounts on holiday homes in Tulum on Stayz, including special rates on new listings and savings for weekly or monthly stays with top amenities such as a pool or parking. There are several discounts for last-minute bookings, and early-bird bookings too. The best part is, there's no need for a discount code—just enter your travel dates and apply the discount filters to view the top rates.
Can I change or cancel my Tulum holiday home booking on Stayz?
To find Tulum holiday rentals with free cancellation, just use Stayz's handy "Free cancellation" search filter. We get that plans can change, so it's easy to filter properties that give you flexibility. If you need to make changes to an existing booking, drop your host a message. Go to "My Trips" in your account, click "Change or Cancel" and then "Message Host". Whether you're adjusting your plans or looking for flexible payment options, Stayz makes it easy to book with confidence.
Can I find long-stay holiday homes in Tulum?
A long-stay holiday home in Tulum is the best way to experience local living. Plus, you can make the most of long-stay discounts. Long-stay discounts are applied automatically when you enter your vacation dates into the search tool, or you can use the "Weekly stay" and "Monthly stay" filters in your search.
Can I plan a group trip on Stayz?
Stayz's Trip Planner makes organising group trips easy and stress-free. Whether you're planning with friends or coordinating a large group, you can collaborate in one place, save and share properties, vote on favourites, and build the perfect itinerary together.
How early should I book a Tulum holiday home?
Book your Tulum holiday home at least two months before you travel for the best selection of properties.* Plus, you'll typically find that the earlier you book your vacation rental, the better the price. *Based on analysis of Stayz booking and occupancy data for 2024 stays.
How much does it cost to rent a holiday home in Tulum?
Prices for holiday homes in Tulum vary based on factors like travel dates, length of stay, accommodation type, and location. Simply enter your trip details to explore a wide range of options—whether you're travelling solo, as a couple, with family, or in a group. Stayz offers something for every taste and budget, from affordable homes in Tulum to more spacious homes.
What can I expect from Stayz customer service and StayzCare™ support?
Your peace of mind is our priority. Whether you're planning your trip or have already finished your stay, StayzCare™ is here to support you every step of the way. For urgent situations, such as last-minute cancellations, booking issues, or potential fraud, StayzCare™ customer service is available 24/7 to support you every step of the way. Stayz also offers support via live chat through our Help Centre, where you can find helpful resources on bookings, payments, property management, and safety, making it easy to get instant answers to many common questions.
What is StayzCare™ and how does it work?
Stayz's mission is to help guests relax, reconnect, and enjoy precious time together. With StayzCare™, you can have peace of mind knowing you're protected and that if something goes wrong, we will do our best to make it right as applicable. If a significant issue arises that your host can't resolve, we'll help you address it, find a similar property, or get your reservation refunded if applicable. That's our promise. If a home is significantly different than listed, we'll get you into a new space that meets your needs and makes it right, or if a host cancels before your stay, you have a dedicated support team to get you into a similar home as applicable.
Why should I join Stayz as a host?
Joining Stayz as a host opens the door to a global community of travellers seeking unique stays, giving you the opportunity to earn income from your property on your terms. With user-friendly tools, dedicated support, and exposure on major travel sites, Stayz makes it easy to list, manage, and succeed. Whether it's a cosy cabin or a beach house, you can turn your space into a standout destination, become a host and let Stayz handle the heavy lifting to help you thrive. Earn a Premier Host badge by providing quick, reliable communication and consistently delivering outstanding guest experiences.

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