Home from home. Ideal for visiting the Midlands, Waterworld and Alton Towers.

Thank you Ebony, sorry I didnt get to meet you, as Steve did the meet and greet for you but we did text a lot. Thank uou for leaving my house so clean and tidy. Hope the rest of your trip went well.x

Thanks Michala.Uou and your lovely family are welcome anytime. So pleased you enjoyed your stay.😊

Many thanks for such a great review. Hope you will stay with us again.

Hi Ken. Thanks for such a lovely review. I'm sorry you havn't had your deposit back. I okayed it on the day you left and according to the message trail it was sent four days ago. however, as a host I don't receive the deposit it stays with HomeAway. Maybe the delay is due to the current situation.

Watch out in deed. This is a family who I would advise you never to host. I always personally greet my guests and follow up with a text the next day to ask if everything is okay. My text went unanswered and the first I knew of their 'grievances' was a text saying that they had moved out and wanted me to refund the rest of their stay and a threat of legal action if I didn't comply with their demand. They had not followed my checkout instructions nor had they given me chance to deal with their grievances. I have a 5 bedroom semi detached house that I could have moved them to, had they given me the chance. I have never had any such comments made before of after, or indeed on any other sites. In fact I have been an Air B n B superhost for 10 years and have regular return guests. The family had come over from Germany on the ferry and the weather was atrocious. It had rained for a week before their arrival and continued to do so while they were here. The house in question is over a 100 years old, not a modern build, so I would concede after the torrential rain it may have felt a little damp but nothing putting the heating on wouldn't have cured. There was certainly no mold on the walls! They said they were going to another Vrbo house. I find this difficult to believe as they put all their food in the bin. A shame they didn't do the same with their daughter's dirty nappies. Under these circumstances I decided not to refund them as Vrbo guidelines were not followed.

Thanks Jale. hope to see you again soon.x

Thank you for such a lovely review. I hope you have settled into your new home now. you have our number if you need anything Lesley

Thank you for such a lovely review and for leaving the property so clean and tidy. I'm sorry about the neighbours. No one has commented on them before so I presume it was a one off. I'm glad you enjoyed your time in Stoke and hope you will come and visit again.