I was told that check in was at 4:00 P.M I got there after 4:00. I did not see a door bell. I knocked on the door. There was no answer. After the neighbors saw me standing in the rain for a while, they came over, took me into their house and helped me find another location to stay. Around the proper was dirty. It did not look like what I saw on the computer. I will call my credit card company today. I want my money back