4/10 Poor
Martha K.
13 Mar 2024
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Poor management
Let me preface this review by saying I have used VRBO for at least 20 years.
At the “Welcome Center” I was expecting some information or instructions on how to use appliances , TV, password for the internet. The maid gave us the password. We had to reboot it to get it to work. The second night we were there ,the owner of the building had major construction going on in a store directly under our unit nonstop for 24 hours. We complained to the management company. They told us it was illegal to work after 10 o’clock.
When we left, as instructed we left the keys on the table. We had to catch a flight and couldn’t get out of the building at 4AM. I had to pound for 1/2 hour on other apartments to find someone to unlock the front door! God forbid there is a fire because you can’t leave without a key! There should be a better way to leave the keys.
The unit itself was clean. There’s black mold on the walls outside the unit.
There is major street construction outside the rental but it stops in the evening. There are some great shops, restaurants and plenty of things to do in the area. In a few years the area will be spectacular.
Martha K.
Stayed 7 nights in Mar 2024
