When we arrived I texted him and he was not nice at all, he gave me the instructions to get the key but in a rude way.
We got into the apartment and tap at the kitchen was broken, so we couldn’t use the kitchen during 3 days and we were 5 days so very very inconvenient.
Then the 3rd day wifi was of, no wifi at all!!!!
The guy forgot to tell us the new password because that day they changed it!!!!
He told us that at night!!!!
We were 4 people and they just left towels for 3!!!!
We loved Rome but I will not come back to that apartment never again!!!