Vanessa, the office manager at Silverholme, is an absolute hero! For our wedding at the Silverholme Manor, the tent provider (All About ME Marquees) I chose (going against Vanessa's recommendation) neglected to do a site visit until 72 hours before the wedding. This resulted in very serious and major last-minute issues. Instead of throwing their hands in the air and complaining, Vanessa and her team tried to come up with alternative solutions, all of which she communicated to us in a succinct and timely fashion. What could have been an absolute nightmare turned out to be a beautiful event. This is because Vanessa is a true professional who went beyond her roles and responsibilities to make sure everything ran smoothly. She is also the loveliest human being, always with a positive attitude and very invested in everyone having a great time. From the bottom of my heart, thank you very much! PS. The location is heavenly and the venue is gorgeous :)