6/10 Okay
Ian L. F. and Jennifer J. E. R.
3 Oct 2025
Liked: Check-in, communication, location
Disliked: Listing accuracy
The views at Bella Vista were truly spectacular. However what could be a remarkable accommodation requires extensive TLC and we were genuinely surprised that any owner would allow a property to fall into such condition. The showers are tiny with shower curtains rather than glass enclosures allowing water to run freely on to the bathroom floors. The television in the main living area did not work; there was a faulty kettle which the remarkable property manager, Beatrice, replaced at our request; no toaster; no ironing board; no small cakes of soap nor small bottles of shampoo and conditioner - items provided at every other VRBO we have rented; the beds were small with uncomfortable mattresses; and the living room furniture outdated and lumpy With small complimentary additions such as tissues, dish towels (which Beatrice was kind enough to purchase for us when we pointed out their absence), our rating of this experience would have been significantly higher. We recognize that earlier summer guests wishing just a place to sleep after spending full days at the beach may be content with the status quo. However, for those wishing to enjoy a comfortable week long accommodation, and feel “at home” our stay was disappointing indeed. Beatrice the property manager, was remarkably helpful and when on arrival we were lost, made her way on scooter to guide us to Bella Vista. Grazie mille Beatrice. Her restaurant recommendations were excellent; and the house location was perfect.
Ian L. F. and Jennifer J. E. R.
Stayed 7 nights in Sep 2025
