4/10 Poor
Craig F.
23 Apr 2024
Liked: Location
Disliked: Cleanliness, communication
Vacasa was horrible to deal with
here are some of the issues we had with Vacasa:
- Condo was dirty; we picked up garbage off the floor when entered
- Dog scratches on door
- Patio door didn’t close
- Living room window wouldn’t open
- No smoke detector in bedroom (removed from wall and whole there)
- Dishwasher didn’t clean well, kick plate falling off, no top plate on digital cover off operational buttons
- Only 4 dishwasher pods for 6 night stay
- Oven didn’t heat up well, never seemed to reach desired temperature
- Not all buttons on microwave worked (only quick re heat worked)
- Fridge made weird whining noise a couple times a day
- No extra pillows for pull out bed
- Mattress and pillows should be replaced
- One slat broken on a window blind
- TV not working at first
- Batteries on TV dead
o Asked for more, never came
- Batteries in DVD remote were eroding/leaking acid within remote
- DVD remote end broken
- Wifi not working at first
o Cavasa then refunded some money saying it was internet, it was in fact the exact amount of overpayment
- 1 ½ rolls of toilet paper for 6 nights
- No kleenex
Craig F.
Stayed 6 nights in Apr 2024