Tally-Ho- Walk to Downtown- 50 Amp EV Charger!!

thanks and it was a pleasure to have you at our cottage. we hope you enjoyed your stay and keep us in mind on your next trip to Highlands! thanks for the iron and wine. hope you enjoyed the bottle we left for you.

Thanks for coming again and we are glad you enjoyed your stay. Please think of us next year when you are ready for another Highlands thanksgiving week adventure!

Thanks so much for choosing Bear House. We hope you had a wonderful time and that you'll come back and stay with us again!

thank you for the review and we hope you will come visit us again one day.

it was a pleasure having you at our Highlands Cottage. we hope you will return again soon!

we recently upgraded the TV and had some things in the driveway redone to make it easier for guests (and updated our printed material). i think wrong documents may have been printed for the house. thanks for letting us know and we will have the correct documents printed. we hope you will consider us for your future visits to highlands!

thanks for your suggestions. just to respond to the two points: 1. in our ad, it states that the bedrooms downstairs have a separate entrance: "*Downstairs: two more bedrooms and a shared bathroom. Separate entrance". we have modified the description now to further state this. 2. Without cluttering the living area, it is not really possible to fit more then the 3 person sofa and the one person living room chair. there are however chairs (and a bench) for up to 10 additional people that can be moved around as required. I only want to clarify this to future guests so they are aware of the seating situation at the house. this house is a cottage, small, cozy and comfortable. we hope you will come back and visit us again in the future. thanks

We also rely heavily on our reviews and the quality of our place. its important to voice any issues when staying at a vacation rental while you are there so we can do our best to resolve them. telling us about issues a month later and rating us low does not help the community or the homeowner. the guests after you notified us about a few of the same issues upon check in. we resolved their issues right away and left them with a positive experience. since your visit we have done the following. (this was all done before your recent review): 1. the pictures were from our renovation last summer where we built the covered front and rear porches and replaced the shingle roof with a metal roof. 2. the house, decking and windows have all been pressure washed as of August 1, 2018. 3. the house has had a deep cleaning and we are now limiting visitors with dogs. 4. the furniture description is in our listing. it states the seating arrangements for both the living room and dinging room. the house is a small cottage type of house and there is not room for a larger sofa, nor is there room to add an additional sofa. there is a leather sofa that seats three, plus two chairs in the living room area. 5. the odor downstairs was due to the 22 inches of rain received early July in the area. many houses flooded and were un-usable. since then we have removed the flooring downstairs, installed a moisture barrier and tiled the entire downstairs to eliminate any chances of water or odor issues in the future. 6. the odor in the bathroom upstairs was also related to #5 For those reading the review with any concerns, please contact us with any questions. we do our best to keep the house in great condition for our guests. sometimes we rely on guests to inform us if they notice something that is not right. we always correct any issues in the best way possible. in the future, you should always give the homeowner the ability to resolve any issues you have when staying at a vacation rental instead of just offering a low quality review or rating. thanks