6/10 Okay
Heather L.
18 Oct 2024
House is wonderful, management is not
Future potential renters: This house is AMAZING! The moment we walked into this small but perfect home, our breath was taken away. You step in the door and look straight back through the full windowed back wall to see the Delaware Bay! We've been coming to Slaughter Beach for years and all agreed this would be our rental from here on out. However we did not have a good experience with communicating with the property management company.
The first day there we discovered the hot water heater wasn't working. It's one thing to have your breath taken away by a view. It's quite a different connotation when it's related to trying to take a shower and your "hot" water is room temperature at best. After two days of multiple texts and calls (most not responded to) we were told that they were having a hard time getting a plumber out to the house because it was a weekend. By this time we were leaving the next morning and had already been without showers for the majority of the stay. Despite being offered a partial refund we were very disappointed in not having hot water during our stay. Aren't the majority of the stays on weekends? What company wouldn't have a plumber on call for that?
Property owner: feel free to contact me directly as I can elaborate - VRBO only allows 1500 characters for the review.
Heather L.
Stayed 3 nights in Sep 2024