Verified review
4/10 Poor
Elaine S.
5 Dec 2023
Liked: Check-in, communication, listing accuracy
Would not stay again
I would not recommend because of basic needs that should have been met. Our stay was 6 nights and we had to ask for towels and toilet paper which should have been stocked in the unit. Even though we were told we received them when we asked, there was not always someone available to request them from. No paper towels in kitchen. Had to purchase our own paper towels, and toilet paper, and I'm glad I took extra trash bags because there were no extra bags for trash that was created after 7 days. When I took the sheets off the bed before we left I discovered the mattress was stained and did not have a mattress cover/protector. There is a slope outside the elevator on the main floor that is dangerous for someone with a disability. The location is decent, but I would not book again and definitely would not recommend to anyone unless these things are taken care of.
The directions to the unit were unclear and we drove around an hour trying to find it. Directions could have been much better - the address we were given was not accurate.
Stayed 6 nights in Nov 2023