The Colony holiday rentals

We found 2,080 holiday rentals — enter your dates for availability
Discover a selection of 72 homes and other holiday rentals in The Colony that are perfect for your trip. Whether you're travelling with a group or just with your pet, holiday rentals have the amenities that you expect for your stay, which might include Wi-Fi and a pool. No matter what you're looking for, you'll be able to choose a property to rent for everyone's needs, including a place that is accessible or non-smoking.

Holiday rentals with weekly discounts – The Colony

Showing deals for:25 Dec - 1 Jan

Living area
Living area
Another exterior shot of the house but at night!
Bedroom 2 feature a comfy queen bed for all your sleeping needs!
Excellent
(11 reviews)

Remodeled luxury with Proximity

Lewisville

8% off
AU$7,532
for 7 nights, 1 home
AU$1,076 per night
includes taxes & fees
Remodeled luxury with Proximity
Dining
Private kitchen
Outdoor dining
Pool
Exceptional
(24 reviews)

FlowerMound · Paradise retreat

Flower Mound

8% off
AU$7,254
for 7 nights, 1 villa
AU$1,036 per night
includes taxes & fees
FlowerMound · Paradise retreat
Room
Exterior
Living area
Pool
Exceptional
(12 reviews)

Spectacular pool house with hot tub and cinema

Denton

8% off
AU$11,196
for 7 nights, 1 home
AU$1,599 per night
includes taxes & fees
Spectacular pool house with hot tub and cinema
Pool
Room
Dining
Private kitchen
Exceptional
(23 reviews)

Plano Family Getaway

Plano

8% off
AU$9,050
for 7 nights, 1 home
AU$1,293 per night
includes taxes & fees
Plano Family Getaway
Outdoor dining
Private kitchen
Living area
Dining
Exceptional
(13 reviews)

Lone Star Retreat - Game Room - Heated Pool & Spa

Carrollton

8% off
AU$7,292
for 7 nights, 1 home
AU$1,042 per night
includes taxes & fees
Lone Star Retreat - Game Room - Heated Pool & Spa
Pool
Interior
Living area
Dining
Exceptional
(27 reviews)

WOW! Custom 4/3 Single Story 2850 sf Luxury Home

Plano

7% off
AU$3,571
for 7 nights, 1 home
AU$510 per night
includes taxes & fees
WOW! Custom 4/3 Single Story 2850 sf Luxury Home
Interior
Living area
Room
Private kitchen
Excellent
(16 reviews)

Beautiful Lakeside Tiny House Cabin A

Frisco

5% off
AU$1,493
for 7 nights, 1 cabin
AU$213 per night
includes taxes & fees
Beautiful Lakeside Tiny House Cabin A
Room
Pool
Dining
Interior
Exceptional
(8 reviews)

55% off special Monthly price/New remodel/6 rooms/4 bathrooms/Business welcome

McKinney

16% off
AU$5,901
for 7 nights, 1 home
AU$843 per night
includes taxes & fees
55% off special Monthly price/New remodel/6 rooms/4 bathrooms/Business welcome
Room
Living area
Private kitchen
Interior
Excellent
(8 reviews)

Beautiful Lakeside Tiny House Cabin

Frisco

5% off
AU$1,499
for 7 nights, 1 cabin
AU$214 per night
includes taxes & fees
Beautiful Lakeside Tiny House Cabin
Dining
Living area
Living area
Please note: The pool does not have a hot tub. The feature is simply a waterfall
Exceptional
(18 reviews)

Modern luxury 4BR pet friendly home w/ Pool & Fire Pit! Minutes from Grandscape

The Colony

8% off
AU$4,820
for 7 nights, 1 home
AU$689 per night
includes taxes & fees
Modern luxury 4BR pet friendly home w/ Pool & Fire Pit! Minutes from Grandscape
Property grounds
Private kitchen
Interior
Ask about the Romance package
Exceptional
(19 reviews)

Cottage on the Cove with Paddleboarding and kayaks

Little Elm

8% off
AU$3,584
for 7 nights, 1 home
AU$512 per night
includes taxes & fees
Cottage on the Cove with Paddleboarding and kayaks
Dining
Living area
Private kitchen
Terrace/patio
Exceptional
(5 reviews)

Charming 3-bedroom Lake Front house with beach access in Frisco

Frisco

8% off
AU$7,718
for 7 nights, 1 home
AU$1,103 per night
includes taxes & fees
Charming 3-bedroom Lake Front house with beach access in Frisco
Exterior
Living area
Room
Interior
Exceptional
(5 reviews)

Home away from home with big private fenced backyard

Irving

8% off
AU$4,847
for 7 nights, 1 home
AU$692 per night
includes taxes & fees
Home away from home with big private fenced backyard
Outdoor dining
Living area
Private kitchen
Dining
Exceptional
(12 reviews)

Pool table, BBQ, pool table, fire pit, nearby golf courses

Carrollton

9% off
AU$6,382
for 7 nights, 1 home
AU$912 per night
includes taxes & fees
Pool table, BBQ, pool table, fire pit, nearby golf courses
Private kitchen
Dining
Exterior detail
Terrace/patio
Exceptional
(14 reviews)

Bright modern luxury centrally located home! 🐶 friendly KING BED

Dallas

6% off
AU$3,538
for 7 nights, 1 home
AU$505 per night
includes taxes & fees
Bright modern luxury centrally located home! 🐶 friendly KING BED
Pool
Living area
Private kitchen
Dining
Wonderful
(5 reviews)

3-bedroom house in lovely Frisco with Pool and hot tub!

Frisco

6% off
AU$4,557
for 7 nights, 1 home
AU$651 per night
includes taxes & fees
3-bedroom house in lovely Frisco with Pool and hot tub!
Private kitchen
Living area
Exterior detail
Room
Exceptional
(15 reviews)

Luxury 3-bedroom corporate townhome with WiFi, AC, garage at The Shops at Legacy

Plano

12% off
AU$3,264
for 7 nights, 1 home
AU$466 per night
includes taxes & fees
Luxury 3-bedroom corporate townhome with WiFi, AC, garage at The Shops at Legacy
Interior
Private kitchen
Interior
Interior
Exceptional
(15 reviews)

Plano/Frisco • 3BR Home • Sleeps 10 • Perfect for Groups & Business

Plano

7% off
AU$2,836
for 7 nights, 1 home
AU$405 per night
includes taxes & fees
Plano/Frisco • 3BR Home • Sleeps 10 • Perfect for Groups & Business
Living area
Private kitchen
Interior
Room
Exceptional
(12 reviews)

Chic 1-bedroom corporate apartment in lovely Plano with fitness room, AC

Plano

8% off
AU$1,300
for 7 nights, 1 apartment
AU$186 per night
includes taxes & fees
Chic 1-bedroom corporate apartment in lovely Plano with fitness room, AC
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Why visit The Colony

  • Outdoor Recreation: Enjoy urban parks and dedicated dog parks, perfect for outdoor enthusiasts and families alike.
  • Family-Friendly Attractions: Experience a variety of theme parks that cater to both kids and adults, ensuring fun for everyone.
  • Welcoming Community: Wander through friendly neighbourhoods that showcase a true sense of local charm and vibrant culture.
  • Spacious Layout: Appreciate the city's generous spaces that allow for leisurely exploration and relaxation.
  • Diverse Accommodation: Choose from various lodging options, including private holiday homes and condos, for a personalised stay.

Popular types of accommodation in The Colony

If you are unsure what type of accommodation you can expect in The Colony, we have you covered. These are the most popular types of accommodation here: private holiday homes, apartments, and condos. From colony rentals to house rentals and colony TX houses, travellers can enjoy the local attractions and experiences of The Colony, Texas, while benefiting from transparent pricing and average rent information for a well-informed holiday rental experience.

  • Private Holiday Homes: The most sought-after option, offering a cosy and independent retreat in The Colony.
  • Apartments: Popular urban accommodations providing modern comforts and convenience.
  • Condos: Stylish and comfortable spaces ideal for a relaxed stay in The Colony.
  • Villas: Luxurious and spacious retreats perfect for a memorable holiday experience.
  • Cabins: Quaint, rustic lodgings offering a charming escape in nature.**

Top attractions near The Colony

The Colony in Texas offers an array of attractions perfect for family, business, or city-themed holidays. Visitors can enjoy urban parks, theme parks, and dedicated dog parks, ensuring a blend of outdoor and city experiences. The city's attractions cater to travellers seeking both leisure and adventure, making it an ideal destination for those looking to explore a vibrant, family-friendly urban environment.

  • Lewisville Lake Environmental Learning Area: A beautiful nature reserve offering a family-friendly atmosphere, visitors can explore diverse wildlife, scenic trails, and educational programmes designed to enhance environmental awareness.
  • Prestonwood Baptist Church: This magnificent church provides a cultural experience with its impressive architecture and engaging community activities, making it a centre for spiritual growth and social gatherings.
  • Grapevine Lake: An idyllic spot featuring stunning beaches and picturesque scenery, perfect for outdoor activities, romantic strolls, and enjoying the serene natural surroundings.

Things to do recommended for couples

For a romantic getaway in The Colony, indulge in a scenic lakeside picnic at Lewisville Lake, or enjoy a sunset dinner at a charming local restaurant. Don't forget to explore the picturesque trails at the nearby Arbor Hills Nature Preserve for a serene stroll hand-in-hand.

Things to do recommended for families

Families will delight in the exciting attractions at The Colony, such as the thrilling rides at Hawaiian Falls Waterpark and the serene nature trails at the scenic Lewisville Lake. Enjoy a day of fun and relaxation with various outdoor activities suitable for all ages.

Things to do recommended for groups

Explore the scenic shores of Lake Lewisville with a group picnic or engage in exhilarating water sports. Visit the Grandscape for shopping and dining, or enjoy a fun-filled day at The Colony's Hawaiian Falls water park, perfect for creating lasting memories together.

*Distances are measured in a straight line; actual driving distances may vary depending on the route.

What do I need to keep in mind when booking a vacation in The Colony

If you're travelling with a group, family, pets, or seeking longer stays, be sure to refine your search according to your key preferences. Here are some helpful Stayz booking tips for you.

  • Traveling to The Colony with a group: Think about how many bedrooms you require, as well as features like a fully equipped kitchen or outdoor areas for group gatherings. Thankfully, you can easily refine your search to include all of these options and more on Stayz.
  • Traveling to The Colony with young kids: Travelling with young children can be quite demanding. It's important to prioritise their comfort and safety, as well as to seek out suitable amenities, like a private swimming pool. Additionally, it’s wise to take into account your closeness to family-friendly attractions.
  • Taking your pets with you to The Colony: For many, a family holiday wouldn’t feel complete without their furry companion by their side. If this resonates with you, explore the Stayz properties that welcome pets. Most pet-friendly accommodations offer feeding bowls and beds, ensuring that everyone feels at home.
  • Planning for a long term stay visiting The Colony: If you're in search of holiday rentals offering discounts for stays of a month or more, you've come to the perfect destination. By using the appropriate filters, you can effortlessly discover and save on monthly rentals. Don't forget to include features such as a parking space, a well-equipped kitchen, or a private pool in your search criteria as well.

Where to stay in The Colony

The Colony in Texas offers a diverse urban experience, ideal for both family and business travellers. Enjoy its spacious layout, welcoming community, and trendy yet relaxing neighbourhoods. Wander through lively areas filled with friendly faces and a true sense of place, ensuring every moment is enriched with local charm and contemporary appeal.

  • Dallas: Situated in the heart of The Colony, Dallas is a bustling metropolis that offers a diverse range of family, business, and urban experiences. Visitors can explore a variety of shopping centres and malls, while entertainment options include an arena and other dynamic venues. The area is further enriched by notable landmarks such as a scenic lake, a sports facility stadium, and an event conference venue, making it an ideal destination for a wholesome city adventure.
  • Frisco: Located only 10km from The Colony, Frisco is a vibrant city that caters to families, business travellers, and urban enthusiasts alike. The city’s excellent shopping options, including expansive malls and bustling shopping areas, provide a lively atmosphere for retail therapy. Proximity to a sports facility stadium, another impressive stadium, and a picturesque lake ensures that Frisco is a well-rounded destination for a varied travel experience.
  • Legacy Town Center North: Just 6km from The Colony, Legacy Town Center North is a neighbourhood that seamlessly blends family-friendly, urban, and business vibes. Its shopping venues, ranging from modern malls to inviting shopping centres and areas, offer plenty of opportunities for leisure and retail exploration. Visitors can also enjoy nearby attractions such as a charming park, a serene lake, and a well-maintained urban park, making it a delightful area to experience on your holiday.

Best time to go to The Colony

If you're planning a trip to The Colony, it's a good idea to check both the weather and property rates. The warmest month is August. Peak season runs in April and June to July, while off-peak times, like October to December tend to have fewer bookings and better deals.

calendar iconCalendar Monthtemperature iconTemperaturerain iconPrecipitationmostly cloudy iconCloudinessoccupation rate iconOccupancyprice iconPricing
January46.0°F (7.8°C)Light RainMostly SunnyAverageSlightly Low
February48.7°F (9.3°C)Light RainMostly SunnyAverageSlightly Low
March58.1°F (14.5°C)Light RainMostly SunnyAverageSlightly Low
April64.9°F (18.3°C)Light RainMostly SunnySlightly HighAverage
May73.0°F (22.8°C)Light RainMostly SunnyAverageAverage
June82.2°F (27.9°C)Light RainMostly SunnySlightly HighAverage
July86.2°F (30.1°C)Light RainSunnySlightly HighSlightly High
August86.7°F (30.4°C)Light RainSunnyAverageAverage
September79.7°F (26.5°C)Light RainMostly SunnyAverageAverage
October68.0°F (20.0°C)Light RainMostly SunnySlightly LowAverage
November56.7°F (13.7°C)Light RainMostly SunnySlightly LowSlightly High
December49.3°F (9.6°C)Light RainMostly SunnySlightly LowSlightly High

Booking with Stayz is simple

Looking to reduce costs on your upcoming escape? Consider being flexible with your travel dates as prices can fluctuate. Furthermore, booking a longer stay can often result in significant savings. To discover the ideal Stayz property that suits your budget, simply use our filters to search by price, location, and type of holiday accommodation.

Stayz Trips: Planning made easy

Here is your paraphrased text in a reliable and supportive tone of voice, using British English phrases:Stayz’s Trip Board provides you with a dedicated space to initiate new journeys, resume your plans, or review and organise your reservations. The properties you have either saved or booked are now categorised into Potential, Upcoming, or Current Trips. To explore the Trip Boards further, please visit: https://www.stayz.com.au/trips.

**Based on Vrbo properties bookings.

Delight in the lakeside landscape of The Colony

The wildlife and lake provide a pleasant backdrop to your holiday home in The Colony. This city's sporting events, bars and golfing draw many visitors. If you need more space to accommodate a family holiday or a trip with friends, rental homes often come with separate dining areas and spacious living rooms.

Activities and attractions in and around The Colony

Are you looking for attractions to see while you're in town? Venture out of your cosy holiday rental and experience everything that The Colony has to offer. Here are some of the most popular attractions to put on your list, all within 30 miles (48.2 km) of the city centre:

  • Hawaiian Falls The Colony (1.1 mi / 1.7 km)
  • Andretti Indoor Karting & Games The Colony (1.9 mi / 3.1 km)
  • Westin Stonebriar Resort Golf Course (3.1 mi / 5 km)
  • KidZania USA (4.8 mi / 7.7 km)
  • Universal Kids Resort (8.4 mi / 13.6 km)
  • TPC Craig Ranch (10.7 mi / 17.2 km)

Exploring the natural landscape of The Colony

Whether you're an adventurous traveller or just want to take in the scenery, The Colony is a great place to get out in nature. Here are a few of the area's noteworthy sights, all within 30 miles (48.2 km) of the city centre:

  • Arbor Hills Nature Preserve (3.4 mi / 5.5 km)
  • Lewisville Lake Environmental Learning Area (3.6 mi / 5.8 km)
  • Addison Circle Park (9.1 mi / 14.6 km)
  • Grapevine Lake (13.1 mi / 21 km)
  • MoneyGram Soccer Park (13.8 mi / 22.2 km)
  • White Rock Lake (20 mi / 32.1 km)

Transport options to and around The Colony

The nearest airport is in Dallas-Fort Worth International Airport (DFW), located 15.3 mi (24.6 km) from the city centre. If you can't find a flight that works for your travel itinerary, you can also fly into Love Field Airport (DAL), which is 16.5 mi (26.6 km) away.

Frequently asked questions

What is the best area to stay in The Colony when booking a holiday rental?
When considering a holiday rental in The Colony, Texas, a popular area to stay in is near the popular area surrounding the Grandscape development. This vibrant neighbourhood boasts a variety of attractions, including an expansive shopping and dining complex, as well as entertainment options that cater to all ages. Visitors can enjoy a leisurely stroll through the beautifully designed outdoor spaces or take in a show at the local venue.Another fantastic option is the area close to Lewisville Lake, which offers a more tranquil setting with stunning views and opportunities for outdoor activities. The lake is superb for those who enjoy water sports, picnicking, and scenic walks along the shore.In terms of holiday rentals, The Colony features a diverse range of properties, from modern apartments to spacious family homes, ensuring there's something for everyone.
What is the most popular type of holiday rental accomodation in The Colony?
In The Colony, holiday houses are the most popular type of holiday rental, with approximately 244 available throughout the area. These homes typically offer spacious layouts, multiple bedrooms, fully equipped kitchens, and outdoor areas such as private patios or gardens, making them ideal for families or larger groups. Many are situated in residential neighbourhoods close to points of interest like the picturesque Lewisville Lake and the entertainment options at The Colony's Grandscape. Additionally, there are around 48 apartments and 16 condos, which provide a more compact living space, often including amenities like pools and fitness centres. For those seeking a cozier experience, several cottages and villas are also available, offering unique charm and the comforts of home.
Are there any family house rentals in The Colony?
In The Colony, there are numerous family-friendly house rentals available, with around 44 options to choose from. This vibrant area, located near Lewisville Lake, is great for families seeking a blend of outdoor activities and suburban comfort. Many of these homes feature spacious living areas, fully equipped kitchens, and outdoor spaces for children to play, ensuring a comfortable stay for everyone.Visitors can enjoy close proximity to attractions such as the Hawaiian Falls water park, which offers fun for the whole family, and the scenic trails around the lake that are ideal for hiking and biking. Additionally, The Colony is conveniently situated near various shopping centres and restaurants, providing ample dining and entertainment choices.
Can I rent a holiday home with a pool or hot tub in The Colony?
In The Colony, Texas, there are plenty of holiday homes available for rent that come equipped with pools and hot tubs, with around 38 options to choose from. This thriving community is located near Lake Lewisville, providing a great backdrop for outdoor activities and relaxation.Travellers can expect a variety of amenities in these properties, including private swimming pools, hot tubs, and spacious outdoor areas ideal for gatherings. Many rentals offer fully equipped kitchens, comfortable living spaces, and modern conveniences such as Wi-Fi and air conditioning, ensuring a pleasant stay. Additionally, some homes may feature outdoor entertainment areas with barbecues and fire pits, great for enjoying warm Texas evenings.
Are there pet-friendly house rentals in The Colony?
In The Colony, there are a variety of pet-friendly house rentals available, with around 26 options to choose from. Many of these properties are located in family-friendly neighbourhoods, offering spacious layouts that are ideal for both pets and families. Expect amenities such as fenced yards, which are superb for letting pets roam freely, as well as modern kitchens, comfortable living areas, and sometimes even outdoor patios for enjoying the Texas weather.The area is home to several parks that are great for walking pets, including the expansive Lewisville Lake Park, which offers beautiful views and trails. Additionally, The Colony's proximity to the scenic shores of Lake Lewisville provides ample opportunities for outdoor activities, making it a fantastic choice for those looking to enjoy nature with their furry companions.
Are there any remote work holiday rentals in The Colony?
In The Colony, Texas, there are numerous holiday rentals suitable for remote work, with around 280 options available. This area is well-equipped for those looking to balance work and leisure, featuring properties that often include amenities such as high-speed Wi-Fi, designated workspaces, and comfortable desks. Many rentals also provide free Wi-Fi in public areas, ensuring you can stay connected while enjoying your surroundings.The Colony boasts convenient access to various points of interest, including the scenic Lewisville Lake, where you can unwind after work with outdoor activities like hiking and boating. Additionally, the area is close to local dining options and shopping centres, allowing for a fulfilling experience outside of work hours. To help narrow your search, insert your dates and apply the "WiFi" filter on Stayz.
What are popular rental amenities in The Colony?
In The Colony, popular rental amenities include fully equipped kitchens, allowing guests to prepare their own meals during their stay. Many properties offer onsite parking for convenience, which is particularly beneficial for those travelling with a vehicle. Additionally, rentals often feature coffee and tea makers, great for enjoying a warm beverage in the morning. Many accommodations come with fireplaces, providing a cosy atmosphere, especially during cooler evenings. Guests can also expect outdoor spaces such as decks or patios, ideal for relaxing and enjoying the pleasant Texas weather.
When is the best time to visit The Colony for a holiday rental?
The best time to visit The Colony for a holiday rental is during the peak season from May to July, particularly in July when the weather is at its warmest. This vibrant period attracts families and friends eager to enjoy the city's many attractions, including the nearby Hawaiian Falls water park and scenic parks great for outdoor activities.During this time, you can expect temperatures to hover around the mid to high 30s Celsius, making it ideal for swimming, picnicking, and exploring the area's recreational facilities. The lively option is complemented by various community events and festivals that take place, providing ample opportunities for fun and entertainment.If you're looking for a more budget-friendly option, consider visiting in December. Although it's the low season, December offers a great experience with festive decorations throughout the city. You can enjoy holiday events and the mild winter temperatures, which typically range from 5 to 15 degrees Celsius, allowing for comfortable exploration of local shops and restaurants without the crowds.
What are the top attractions in The Colony?
In The Colony, visitors can explore a mix of attractions that cater to various interests. The area is home to the popular Grandscape, a massive entertainment and retail complex featuring a variety of dining options, shops, and attractions such as the indoor water park and the sprawling outdoor space with live events.For outdoor enthusiasts, The Colony's Lewisville Lake offers recreational activities like boating, fishing, and hiking along scenic trails. The nearby Stewart Peninsula Golf Course provides a beautiful setting for golf lovers.Additionally, the area is known for its family-friendly attractions, including the Hawaiian Falls Waterpark, which provides a fun day out during the warmer months.
Are all fees included in the The Colony holiday homes prices shown on Stayz?
Stayz provides upfront pricing from the moment you start your search. There are no hidden fees added during the check-out process. This allows you to compare properties with ease and plan your trip with confidence.
Are there any The Colony holiday homes with parking?
Stayz offers a wide selection of holiday homes in The Colony with parking available—perfect for families or travellers who value the convenience of having a car during their stay. To easily find these properties, simply enter your travel details and use the "Parking available" filter under the amenities section. This makes it quick and easy to browse listings that suit your needs, whether you're planning a short city break or a longer stay.
Are there any discounts for The Colony holiday homes?
You can find great discounts on holiday homes in The Colony on Stayz, including special rates on new listings and savings for weekly or monthly stays with top amenities such as a pool or parking. There are several discounts for last-minute bookings, and early-bird bookings too. The best part is, there's no need for a discount code—just enter your travel dates and apply the discount filters to view the top rates.
Can I change or cancel my The Colony holiday home booking on Stayz?
To find The Colony holiday rentals with free cancellation, just use Stayz's handy "Free cancellation" search filter. We get that plans can change, so it's easy to filter properties that give you flexibility. If you need to make changes to an existing booking, drop your host a message. Go to "My Trips" in your account, click "Change or Cancel" and then "Message Host". Whether you're adjusting your plans or looking for flexible payment options, Stayz makes it easy to book with confidence.
Can I find long-stay holiday homes in The Colony?
A long-stay holiday home in The Colony is the best way to experience local living. Plus, you can make the most of long-stay discounts. Long-stay discounts are applied automatically when you enter your vacation dates into the search tool, or you can use the "Weekly stay" and "Monthly stay" filters in your search.
Can I plan a group trip on Stayz?
Stayz's Trip Planner makes organising group trips easy and stress-free. Whether you're planning with friends or coordinating a large group, you can collaborate in one place, save and share properties, vote on favourites, and build the perfect itinerary together.
How early should I book a The Colony holiday home?
Book your The Colony holiday home at least two months before you travel for the best selection of properties.* Plus, you'll typically find that the earlier you book your vacation rental, the better the price. *Based on analysis of Stayz booking and occupancy data for 2024 stays.
How much does it cost to rent a holiday home in The Colony?
Prices for holiday homes in The Colony vary based on factors like travel dates, length of stay, accommodation type, and location. Simply enter your trip details to explore a wide range of options—whether you're travelling solo, as a couple, with family, or in a group. Stayz offers something for every taste and budget, from affordable homes in The Colony to more spacious homes.
What can I expect from Stayz customer service and StayzCare™ support?
Your peace of mind is our priority. Whether you're planning your trip or have already finished your stay, StayzCare™ is here to support you every step of the way. For urgent situations, such as last-minute cancellations, booking issues, or potential fraud, StayzCare™ customer service is available 24/7 to support you every step of the way. Stayz also offers support via live chat through our Help Centre, where you can find helpful resources on bookings, payments, property management, and safety, making it easy to get instant answers to many common questions.
What is StayzCare™ and how does it work?
Stayz's mission is to help guests relax, reconnect, and enjoy precious time together. With StayzCare™, you can have peace of mind knowing you're protected and that if something goes wrong, we will do our best to make it right as applicable. If a significant issue arises that your host can't resolve, we'll help you address it, find a similar property, or get your reservation refunded if applicable. That's our promise. If a home is significantly different than listed, we'll get you into a new space that meets your needs and makes it right, or if a host cancels before your stay, you have a dedicated support team to get you into a similar home as applicable.
Why should I join Stayz as a host?
Joining Stayz as a host opens the door to a global community of travellers seeking unique stays, giving you the opportunity to earn income from your property on your terms. With user-friendly tools, dedicated support, and exposure on major travel sites, Stayz makes it easy to list, manage, and succeed. Whether it's a cosy cabin or a beach house, you can turn your space into a standout destination, become a host and let Stayz handle the heavy lifting to help you thrive. Earn a Premier Host badge by providing quick, reliable communication and consistently delivering outstanding guest experiences.

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