There was a dehumidifier set up in the room when we got there, a bad first sign. Thought there is a pool, it is only open during office hours Mon-Sat 9-5. The comforter smelled very strongly of detergent, like too much had been used. The hot water stopped work on Saturday evening, and since Sunday the office was closed, I didn't follow up with anyone until check-out on Monday. I will say that the office manager refunded me the cost of a night and was apologetic. It was a decent price for what it was, but not some where I'll probably stay again.