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4/10 Poor
Leslie D.
16 May 2024
Pictures hide the truth
Upon arrival at a quick glance apartment met picture expectations. However upon settling in I found various issues. The shared restroom toilets had yellow stains. Shared restroom shower pressure was terrible, and the shower head was clogged only shooting water at shower wall. Mold was found very visible on kitchen walls. Pots and pans were super scratched and unusable. I could find a better pan at a thrift store. The bedroom beds are so bad, I woke up everyday with terrible body aches. The bedroom bed frames were full of dust, sheets were stained, bedroom curtains also very dusty! During our stay one of the bedroom ACs went out and during our stay I attempted to get some help with this. It was never resolved. I attempted to connect with Vacasa directly and with the property manager and neither were helpful. This is the first and last time I use Vacasa. Location is superb for this place if you don’t care for high quality cleanliness