This property is not as described. I had asked if we could check in early & the response was "the house should be ready by 2" We immediately noticed dust in the Master so I emailed Jim. We continued to unpack & there was dust on everything & in corners. The showers, bathroom sinks, counters, mirrors, weren't cleaned properly, if at all. Hair was in the tub, on walls, around the faucet, etc. Soap scum was in the bathtubs. A drawer in the bathroom was full of hair. The toilet brush is just laying on the floor & doesn't have a holder. This place is old & some "upgrades" were made, but this place needs a major overhaul. The accordion door was out of the groove, dirty walls, the medicine cabinets have rust, the tile floor was dirty with sand, hair & a few dead bugs. There was dog hair on the pillows in the living room, and along the base boards. The grooves for the outside doors haven't been attended to in years. The couches need to be replaced. They're very uncomfortable & you sink way down to the point of feeling like you're sitting on the floor. The blinds have splatter marks all over them & need to be replaced. There are items in the kitchen, but could be better stocked. There was 1 "wine glass" a few plastic ones & a few mismatched beer glasses. If you like wine, bring your own glass. There was decent plates and bowls. The coffee pot was dusty. Paper towels are used in some areas for liners. The laundry room ceiling has holes & brown stains. Upon telling Jim about the dust, I was told a cleaning crew would be there by the end of the day. We didn't want to be interrupted after a long drive, unpacking, then have to move our stuff so it could be cleaned. So he said Xmas Eve. That was our holiday & we were cooking dinner. This mess couldn't be cleaned in few hours & it wasn't a few things dirty, it was the entire condo. Instead of the disruption, I asked for some type of compensation. The offer was HALF the cleaning fee, which was an insult. I didn't think that was fair & was told that's the offer or a cleaning crew. I wasn't about to let someone in while we were gone with our dogs & personal belongings. THIS SHOULD HAVE BEEN CLEANED BEFORE WE ARRIVED! Jim could have cared less. The property wasn't checked out before our arrival, so not sure what "it should be ready by 2" meant. They don't care about the renters & no pride in the property. I have pics to prove how dirty & rundown it is. It's definitely not a "step above" Don't book this condo!