2/10 Terrible
Steven E.
19 Mar 2024
Liked: Cleanliness, location
Disliked: Communication, listing accuracy
Nightmare in Orlando
This trip will keep me away from Orlando for a long time. My family loves to travel. We took a weekend trip to Orlando to visit Universal Studios for my sonās 13th birthday. We invited 2 of his friends to come along and my daughter brought a friend. We also extended the invitation to grandparents. This property advertised heated pool and spa. I thought that would be fun for everyone. I found out after i booked that there was a $40/day fee for heating. No problem. I asked that it be heated for my stay. They had no problem charging me the $80 for 2 nights stay. When we arrived, it was not heated. I reached out to the property owner and they gave me some excuse that it takes 48 hours to heat. After reading some other reviews it would seem the heating element at the property was broken and they knowingly took my money and never refunded it. This is theft. That was strike one.
This was touted as an 8 bedroom luxury home. At first glance from the pictures the property looks very nice. When you arrive in person, itās lipstick on a pig. The oven is broken and almost burned down the house the first night we used it to cook some lasagna. The pots and pans in the house are something someone found in a dumpster. You could find nicer cookware at a second hand store. The microwave was held up with duct tape. The āgame roomā was a closed in garage with a mini split AC unit that wasnāt working. We removed the filter and cleaned it and it began working. We woke up to 2 cars missing. Nightmare
Steven E.
Stayed 2 nights in Mar 2024
