10/10 Excellent
Stephanie J.
25 Oct 2022
Liked: Check-in, communication, location, listing accuracy
Had a small hiccup but the owner made it right!
It’s understandable that sometimes hiccups happen, but this property is definitely managed ethically and professionally. They made it right!
When we checked in, there was a housekeeping issue (their fault) and an accessibility issue (my fault). The accessibility issue prevented my grandfather from being able to enter and exit the property easily. There are some steps leading down to the front door that weren’t shown clearly in the photographs and I didn’t think to message the property owner in advance to ask about that.
The housekeeping issue was a result of a mixup with a newly contracted cleaning company.
I spoke with the property manager and he showed genuine care and concern. He was apologetic and accommodating on both counts. He gave me several options as remedy and we were able to get everything sorted out so we could enjoy the rest of our trip.
The property is set back down a winding mountain road and the view driving up and down has several great spots to get a peek of a “vista” view of mountain scenery through the trees.
The parking area will accommodate 2-4 cars depending on the size of your vehicles and how you park. The parking area is level and graveled with room to make a 3 point turn. (If it’s the only car)
From the parking area you follow about 6 wooden rail tie steps down to the front stoop.
The front door/checkin is accessible via entry code and as soon as you come in you’re in the living room where there is a notebook about the property amenities and local attractions and events.
To the left is a hallway with a bathroom on one side, the smallest bedroom on the other, and the master bed and bath at the end. The third bedroom which has all the windows around it, adjoins the master bedroom. The wall between the rooms shares a window and a door and in terms of distance, the beds are rather close. If two couples are staying in those two rooms, I can imagine you would want to limit any “recreational” noise.
We didn’t cook any meals while there so I can’t speak to how the kitchen is appointed. I did notice there was ample storage space for groceries and there was a coffee maker and large fridge/freezer. There was also a laundry closet with a washer & dryer.
Property is pet friendly and my son enjoyed running about and exploring the forested area in the back of the property.
Stephanie J.
Stayed 4 nights in Oct 2022
