Sacramento House
Entrance information a nightmare . No communication !!! Left messages , no answer . Then mailbox full !! Finally answered after numerous calls
Only 3 bath towels for 11 nights. No bath face cloths for makeup. The instructions in bathroom say “Do Not Wash Any Items “
3 smoke detectors and the Cabon Monoxide detector were inoperable . The carbon monoxide one was expired. Never did fix it . I contacted him immediately and he said they would come the next day . Asked him to come by 9:00 am as we had holiday commitments. Came at 3:00 pm after arranging 2:00-2:30 pm . Couch cushions are wore out. Oven is filthy. 100’s Bugs/Ants crawling on the kitchen cupboard doors . Texted him . He never replied for over 24 hours.We took care of that ourselves. There was a 3/4 inch gap under the entrance door . Big enough for snakes , rats , mice , what ever, let alone ants !! We have pictures of everything including the expired carbon monoxide sensor which is still expired. We spent the first part of our stay trying to coordinate the handyman and make arrangements to be present to fix stuff that should have been done prior to arrival. A task impossible with host that take 24 hours to reply . We didn’t trust contractors in the house with all our personal belongings without us present . We were there to watch our granddaughter play 12 ball games in 10 days so looking for and moving to another VRBO was not an option. However my wife and I feel that a refund of some kind , possibly 50% is appropriate. We did stay against our better judgment so we feel there was some value .