6/10 Okay
Willie C.
29 Oct 2023
Liked: Communication
Disliked: Cleanliness, location
Sisters Retreat
We sincerely appreciated Tereza's generosity for granting us early check-in at Primrose Family Lodges. Upon our initial arrival, We gained prompt access.Inside, we were greeted by an unclean sink with food remnants, a haphazardly propped broom and dustpan, and a disarrayed living room filled with refuse. Sadly, we found ourselves unexpectedly cleaning for hours. Going upstairs, we found unmade beds, leading to a night of washing bed covers. We also discovered clothing left in an upstairs bedroom and mice droppings. We documented these issues with photos.On another night, a pickup truck repeatedly circled the area. Initially, we dismissed it as locals, but it stopped behind one of our vehicles. To our surprise, five teenagers attempted to access the house from the rear, causing screams from us. Their intentions were unclear, and our group of eleven women felt understandably fearful. While we considered calling the police, we refrained but informed our spouses, finding some reassurance in the security cameras.On our final morning, a mouse darted across the room, prompting panic. We decided to cut our stay short, load our vehicles, and depart hastily. In summary, while we cherished our time together, we were disheartened by the lodges' lack of cleanliness and pre-paid cleaning fees. We had anticipated a more gratifying experience. As we contemplate future stays, we'll need to think carefully about returning to your establishment. Thank you for the chance to express concerns.
Willie C.
Stayed 3 nights in Oct 2023
