4/10 Poor
Anjani P.
24 July 2023
Liked: Cleanliness, check-in, communication
Disliked: Location, listing accuracy
Ms
The property was not accurately advertised. It should have been made clear that only the ground floor of the property was available and the top floor was private. Whilst 4 bedrooms were still available to us they were small and the living space on the ground floor was small for 4 adults and 4 children.
What was also not made clear was that this property was surrounded and overlooked by various other properties which were occupied by very old people who were sensitive to noise. What we thought was ordinary domestic noise ie. children playing games in the swimming caused distress and anxiety for the neighbours and we could not use the property without being constantly anxious and receiving complaints via the owner.
It was clear that the neighbours were monitoring us and reporting back to the owner on a daily basis.
This property is clearly not suitable for families with children under 16.
A couple of other things to be aware of
1. the decking around the swimming pool is poorly finished. Each day we spent a long time taking splinters out of the children's hands and feet.
2. the air conditioning was very difficult to use and it leaked from the vents onto the floors causing hazards for the children.
3. the property is in a conservation area and you are not allowed to use BBQs and the oven whilst it looks quite new doesn't work well.
4. the owner appeared to be new to the rental market and unless you hire professional cleaners at the end of your stay you will be charged
Anjani P.
Stayed 10 nights in Jul 2023
