8/10 Good
Kuwesi S.
30 May 2022
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great 40th Birthday Experience
I would like to start off by saying that there is no perfect villa. However, the Seastone villa in Whitehouse, Westmoreland JA exceeded my expectations in several ways...
Starting off with the management of the villa, the team that supported our group in terms of reservation questions, changes and planning our stay was very responsive and flexible per our needs. Compared to the nightmares of other vacation stays, this was a lesson in customer service for others to follow.
During planned group trips such as ours, it was critical that the guests and the villa staff formed a good relationship from the start. And I must say on behalf of our group, the Seastone staff was exceptional. Upon arrival, the staff was welcoming and the villa was well prepared as one would expect. But over the course of the stay, strong bonds between our group and the Chef - Andre, the main housekeeper Ms. Paulette, Groundskeeper - Leon, and later Ms. Geraldine & Ms. Sandra were formed and most importantly made our trip all that more memorable.
The food...what can I say about the food? Our group unanimously raved about the flavours of the food and every plate was licked clean - sometimes literally! Ask for Chef Andre...he will take care of your culinary needs.
What doesn't make this villa perfect? As a personal preference, sleeping in late is a must on my vacations. But with the ceiling to floor windows and no window dressing we were forced to rise with the sun each day. There was also a minor inconvenience with laundry services being unavailable during our stay.
All in all, this villa experience was unforgettable and we would recommend this stay to anyone
Kuwesi S.
Stayed 6 nights in May 2022