2/10 Terrible
Nicole K.
22 Mar 2024
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Would not recommend
So disappointed. This house is great for the views and water front use only. The house itself felt vacant and dirty. Furniture was sparse and not in good shape. Game room seemed like it hadn't been cleaned in months plus a broken window and only 3 pool sticks. Walls were dirty in the bathrooms and lacked towel racks. Powder room door off the kitchen did not lock. I could go on...
The house was listed for 12 guests but only had beds for 10 with the only option for the additional 2 guests to sleep on the family room couch in the middle of the house with nothing but windows (hardly conducive for sleeping). I thought cots or a pull out would have at least been provided.
Host was great and responsive until she wasn't. I emailed her directly with my complaints after our stay. I didn't expect anything back but she did send a nice email apologizing. After that, I did ask several times via email and phone about the extra guest fee and the fact I never received our security deposit back. She never responded back. I still have no explanation as to why we didn't receive back our security deposit. It was a low key stay with family and we left the house the same as we arrived.
All in we were extremely disappointed in the house. And left on a bad note more so now after not even receiving back our security deposit.
I love VRBO and have never had a bad experience. Hopefully this is the first and last.
Nicole K.
Stayed 4 nights in Nov 2023