Zero stars if I could. This host was dismissive and unhelpful. She moved us to a different condo without notice, provided fewer beds than we booked, and left us spending roughly four hours resolving the mess before moving to a hotel. I strongly recommend booking elsewhere.At check-in, the front desk could not find our reservation. I called the host, who hung up after a brief conversation. I called back six times, and she actively declined every call. She eventually texted that the reservation was under my name. After checking my ID, the front desk found us assigned to a different condo.The condo did not match the listing and had only four beds instead of the six we booked. The host then said the original condo’s AC was broken. She had never informed us of the issue or the switch.We even offered to use both condos despite the broken AC so everyone could have a bed. She refused. Her handling of the situation made us suspect the original condo had been double-booked, although we could not confirm that.She directed us to VRBO and, in our experience, did not cooperate with their efforts to resolve things. Thankfully, VRBO helped pay for a hotel after approximately four hours of frustration.The replacement condo also appeared inadequately cleaned and was dated. The undisclosed switch, missing beds, declined calls, and refusal to help made this an unacceptable experience.