First - we never received the code to get in and had to reach out multiple times. Second - the bunk house smelled awful! Like someone has smoked multiple times in there…anyone who stayed in the bunk house woke up not feeling well, and all there stuff came home smelling like smoke as well. Third - Upon arrival we noticed kayaks. We reached out to finally learn that they are available for rent and need to sign waiver. After multiple back and forth, we figured that out. But why wasn’t that notified before hand?Also….The property flooded while we were there, and had to attempt to move water to get to the bunk house without walking through 2 ft of water….we finally found a drain that was overgrown and covered. There was goose poop everywhere where clearly it wasn’t cleaned anytime recently, or someone hasn’t been there recently. I understand it’s hard to stop that but still disgusting with young kids and bare feet….would be nice to attempt to clean up. The lighting was very dark inside. We were told there would be a griddle and there wasn’t.Chairs outside were broken. Pictures showed picnic table, and there wasn’t a picnic table.The beds were so loud and so uncomfortable!!Finally, shortly after arrival we had to fix a broken shower head/bar and toilet that wouldn’t stop running.For a first family vacation, we hoped for a better experience, especially for the cost.