2/10 Terrible
Caitlin M.
31 Mar 2024
Liked: Cleanliness, check-in, location
Disliked: Communication
Do Not Recommend
This is a beautiful home, however, there are a few key concerns and issues that would prevent our family from returning or recommending it to others. First, I would not define this as a true ski in ski out. Yes, it does back onto a run, however it’s quite challenging for kids or anyone who would have trouble climbing up a steep incline with gear to access the run. When we arrived the wifi did not work and it took hours of trouble shooting with the property manager and restarting the router to get it to work. It was inconsistently available throughout the duration of our trip and when this was brought to the attention of the owners, there was no response. One of my major complaints is the lack of window coverings on any of the bedroom windows. This is inexcusable in any rental accommodation as I feel it’s a basic expectation (as is access to wifi) and especially one at this price point. Not only did this drastically impact quality of sleep, but it also is a huge privacy concern as there are homes on either side as well as a ski run directly behind the home. Finally, at the end of your stay you are expected to pack all your garbage into your vehicle and drive it down the road to the waste management centre. If you fail to do so, you will be charged $50/bag of garbage. For the price of this accommodation and the cleaning fee you pay, this is absolutely unreasonable request. I have stayed in many short term rentals and have never been required to do this.Disappointing experience
Caitlin M.
Stayed 3 nights in Mar 2024
