Our family of 5 enjoyed our stay. Vaiana was diligent with connecting with me via WhatsApp. If you arrive in the evening it will be difficult to find your way to the lodge. The pictures from the welcome email helped us a lot. It is a very steep drive up, so if you plan to rent a vehicle, you should rent an automatic. She and her staff was very accommodating to our family. They already had the bed made for our 3 boys that was sleeping in the living room space. There was fruit and also water there to welcome us which was very nice of them. The swimming pool is pretty deep (5 feet or more deep) and was very clean. Air conditioning is only available in the bedroom but there is a fan in the living room space. In the morning we opened up all the sliding doors and the breeze was very nice coming through the home. The refrigerator was very cold and spacious. It was nice to be able to adjust the coldness of the fridge. I love the stove! It took some time to understand how to use it. I suggest you YouTube it. The washer and dryer was a little challenging to use, but of course we YouTube (:-) We enjoyed the family time and memories we were able to create. Oh...can't forget....under the tv are board games. That came in so handy for us.
The only challenge we had was the day of check out. The water stopped running and I did not receive any communication until after check-out time to let me know what was going on with it. It was a bit frustrating getting a family of 5 ready for an event with no running water. I found out that it was a cut from all the mountain homes..so everyone else was also impacted by it. If you plan to take your family, you might want to stalk up on extra toiletries items so that you don't run out of anything. I preferred not to bother Vaiana and her staff about that. Wifi works but is slow if too many people are connected.
I would highly recommend anyone to stay here. My biggest highlight was watching my kids enjoy the view and swimming pool every morning and evening. Before we left for the day...the kids would swim as early as 7:30 or 8am. When we arrive back home around 6pm, they would swim again. This home is a true gem!
Thank you so much Vaiana for helping make our stay so memorable!