4/10 Poor
Edward
14 Aug 2023
Our keypad lock ran out of battery & we were locked out of our property with 3 children under the age of 7 at 8:00 at night. No one was able to get us into the cottage until after 9:15. No key is available- we were told we could call a locksmith( on our dollar ) . A cleaning lady and maintenance man came to try and help us. The maintenance man picked the lock- not very reassuring- and we were able to get in. The owner of the property did not seem too interested in our predicament. Since cell service is spotty at best this whole incident was difficult to manage and incredibly frustrating to manage with three exhausted children. I would not stay in this cottage again- the lodge is a much safer option.
Edward
Stayed 2 nights in Aug 2023