Penthouse Sea View+WIFI+Pool

2 bedrooms2 bathroomsSleeps 8

Popular amenities

Kitchen

Free WiFi

Dryer

Air conditioning

Outdoor space

Explore the area

Q.R, QRO

Mahahual Beach1 min walk
Mahahual Lighthouse5 min walk
Costa Maya Port19 min walk

Rooms & beds

2 bedrooms (sleeps 8)

Bedroom 1

1 Double Futon

Bedroom 2

1 King Bed

Bedroom 3

3 Single Beds and 1 Double Bed

2 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Toilet · Shower only

Spaces

Kitchen

Kitchenette

About this property

Marvelous & Amazing penthouse, 2 gorgeous bedrooms . Sleep watching the stars with the fabulous sea sounds, 1 King size bed on principal room, 3 single bunk beds on 2nd room and sofa bed to host 8 guests. It also has 2 bathroom and 1 bathtub , AC and kitchenette, equipped with microwave, stove, sink, fridge, coffee maker. The department is part of the Best Hotel in Mahahual called "Aquastar Unic Hotel" and offers cozy common areas, rooftop terrace, 2 swimming pools and sea views to chill.

Property manager

Tania Mendez

Languages

English, Spanish

Amenities

Kitchen

Dryer

Free WiFi

Air conditioning

Outdoor space

Outdoor space

Living/dining area

House Rules

Check in after 4:00 PM

Minimum age to rent: 25

Check out before 11:00 AM

Children

Children allowed: ages 3–17

Events

No events allowed

Pets

No pets allowed

Smoking

Smoking is not permitted

Damage and incidentals

You will be responsible for any damage to the rental property caused by you or your party during your stay.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

About the area

Mahahual

Located in Mahahual, this vacation home is near the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach.

Q.R, QRO

What's nearby

Mahahual Beach - 1 min walk
Mahahual Lighthouse - 5 min walk
Costa Maya Port - 19 min walk
Maya Water Park - 5 min drive
Maya Chan Beach - 30 min drive

Restaurants

The Krazy Lobster - 5 min walk
Beach Scape - 2 min walk
Yaya Beach - 10 min walk
Blue Kay Mahahual - 2 min walk
Blue Bay Beach Club - 2 min walk

Frequently asked questions

Does Penthouse Sea View+WIFI+Pool have a pool?

Yes, this property has a pool. Pool types include rooftop pools.

Is Penthouse Sea View+WIFI+Pool pet-friendly?

No, pets are not allowed at this property.

3.0

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

4.0/10

Cleanliness

2.0/10

Check-in

2.0/10

Communication

10/10

Location

2.0/10

Listing accuracy

2/10 Terrible

Antonio J., New York

21 Apr 2022

Liked: Location

Disliked: Cleanliness, check-in, communication, listing accuracy

Never had the chance to get in

We never got in the property cause there was a problem with a “flooded air conditioning unit “ I know problems happen , but there was no communication whatsoever about the problem until a few hours before check in, we happened to have another unit in the same complex which turned out to be great ( but what if we hadn’t? We would’ve been stranded and left looking for another room in the middle of a high traveling week because of a Mexican Holiday ) we got our refund promptly which was the right thing to do

Stayed 2 nights in Apr 2022

4/10 Poor

Lloyd S.

11 Feb 2022

Liked: Location

Disliked: Check-in, communication, listing accuracy

Not all services were available, unfortunately

We are very sorry to write a negative review about this experience. We booked this penthouse because of the private roof terrace with jaccuzi. But…with arrival the jaccuzi was very dirty, empty & non-functioning. SO the first day & night we could not even use it at all. We messaged Benji and he replied quickly and asked cleaners to clean and prepare the jaccuzi for use. The next day the doors of the roof top were closed so we could not even reach the roof top terrace. After getting in touch the door could be opened, but we were surprised again, because the jaccuzi was filled with water..but the system was still broken & the water was very dirty (had a yellow/green color).. Not very inviting to use, for us. Also the wifi was not installed when checking in. Benji went out to get an adapter and installed wifi. It worked for a few minutes, but after that there was no wifi anymore during our stay… Drinking water was not available. We messaged Benji and after a day there was 2 liters of drinking water delivered. Benji does not speak any English, so communicating was a little more difficult than we are used to in Mahahual (Quintana Roo, Mexico). And his communication skills could be better also, because he just left us a few times during a conversation, to do something and come back later…without telling us why he suddenly left and without mentioning when he would be back.. a little strange, so worth mentioning, but not a big issue for us. We booked this for some special services, and exactly that services were not delivered…. Very disappointing experience for us. And when we try to discuss this with Benji and find a solution together, we get only 1 repeating reply; a thousand apologies & he would make sure it will not happen again. Very nice for future guests, but no benefit for us on that matter. We asked to get some small refund as a sign of good intentions - for services not delivered - but the apology was the maximum Benji was willing to give. Therefore we also apologized in advance for writing a negative review, because we just did not received what we paid for & we also want to inform future guests about this experience (especially because Benji promised this would not happen again with future guests). We really hope Benji will do a better job for other guests, because the location & views of this penthouse are great!

Stayed 2 nights in Feb 2022