Property was ok. But the first issue was that they delayed a day of arrival for a problem a rental management ON THE MOUNTAINS should have taken care of! ( We heard a week prior about the storm an d precaution we needed to take care of) And than when we arrive, we noticed at night stink bugs throughout the tv area and dining area. Crawling tables and sofas and tv screen. We took care of it that night with common pesticide. ( just to not complain) Did not work! Spoke to Lorie from blowing rock rentals and her answer was “I am sorry but it’s common in the mountain houses” they come from the walls😂😂. After she offer pest control.
We have stayed in dozens of mountain houses and this was the first time we experience this. And ok … let’s say this year was an issue… but 30 a day WOW! That’s infestation.
They offer a pest control! We complied! The pest control said we needed to wait 2-3 days to see them gone. 3rd day still, we picked up 30 from table, sofas tv and even bed! Disgusting… absolutely Disgusting!!
Those bugs kicked us out from that house. It was NOT an early check out! When I called to say we were checking out aggravated from bugs( 2 days ahead and wanted a refund from a problem from day one…. So house should not hav been rented!!!!) they said sorry….Your checking out early …we did what we could!
Very disappointed!!! Because our friends did not sleep, waving stink bugs all night long and listening to them bang on the windows!
I have been a VRBO member for the past 10 years with great reviews! I got to say that this is the first time a management company has dropped the ball!!! SHAME ON YOU BLOWING ROCK REBTALS and OWNERS of BOONDOGLE!!! Gayle and Lorie you need some customer service manners, and skills!! And lastly they did not refunded my money from stink bug problem.
If you are looking to rent this home ask for a certificate of clear pest control infestation . We do not want you to experience what we lived. And ask the cleaning crew or properly management????? We left a close jar with the last 15-20 bugs we collected the morning we left. A period of 2-3 hours before departure.