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10/10 Excellent
Randy M.
27 Sept 2023
Beautiful Condo
We just stayed at this lovely condo and have no regrets. It is beautiful, spotless clean, spacious, and very comfortable. We were impressed with how they thought of everything and we moved right in without problem, other than we had trouble finding it in the dark when we first arrived.
Although we're giving 5 stars, there are a few issues. First, when the A/C turns off there is an annoying boom every time, loud enough to wake us up. It seems obvious that the metal ductwork is making the noise when the air pressure changes. I am sure it would be an easy fix for a competent A/C person, yet other reviewers have mentioned it so it's not being dealt with. Second, this unit is right on the street leading into Pili Mai and to the adjacent golf course and there is almost continuous traffic, most exceeding the 20 MPH speed limit. The noise is constant much of the time and annoying. Third , the Internet and TV were lacking. There is no live TV feed so we used Netflix and Hulu, but the network was so spotty that watching a movie was difficult, with buffering every couple minutes through the whole thing. And finally, we called Vacasa because we ran out of paper towels and there was no kitchen sink stopper. The person I spoke to was very polite and said they would be happy to bring what we requested within 24 hours. They never showed up.
We would definitely go to Pili Mai again, but may hesitate on 15K. I hate to say anything bad about 15K because it was a wonderful place to stay; it just has these issues.