6/10 Okay
Stacey B.
29 Aug 2023
Liked: Check-in, communication, location
Great location and potential but needs some love
Positives - The townhome was in a great neighborhood and close to the beach. It had access to a salt water pool that was incredibly well maintained, had clean restrooms , ample shade for those who wanted it via a custom cabana and umbrella tables, as well as plenty of lounge chairs. The home itself was also pretty spacious and well layed out, which made coming in and off the beach helpful. The property manager was superb. She was incredibly responsive and communicative even before we arrived as she shared they were actively working on some surprise maintenance issues. She also graciously gave us early check-in after the cleaners were done so that we could store our daughter's insulin before our ice packs melted in the summer heat.
Con's - The cleaners clearly weren't cleaning/replacing the bathroom shower curtains as they were EXTREMELY moldy - bright pink mold all over two of the three of them. We ended up replacing them Day 1. Additionally, the mattresses were in really bad shape and lacked consistent protectors. The 3rd fl master was listed as a queen but was a full and the sleep sofa on 1st fl was at a 45 degree angle, and my small mother fell through the mattress. By Wed. we were counting down to returning home to our beds. The TVs were also really difficult to watch because they were too small for their rooms, which was disappointing when we wanted to watch a movie once the kids were asleep or from bed. They caused headaches. Lastly, the deck sliding door didn't lock.
Stacey B.
Stayed 7 nights in Aug 2023
