6/10 Okay
Ary d.
25 Apr 2024
Liked: Cleanliness, communication, location
Disliked: Check-in
Great Location and clean
We are a family of 3 and we stayed at this property for 2 nights. The following is our review of the property:
Pros:
* The property is very clean and spacious
* The location is great, close to downtown and universities
* Hot water is great, water pressure is also great
* The beds are very comfortable, thick memory foam
Cons:
* We never receive the entrance code to the property. When we contacted Tom, the secretary was the one who answered and she gave us the wrong code. since the code didn't work on the door, she gave us another code to open the lockbox to get the physical key and that didn't work either. After being outside in the cold for 1.5 hrs finally, Tom calls us and gave us the correct code.
* One of the beds looks wobbly. Upon further inspection, we noticed both of the bed's front legs were broken. The bed can not be used.
* The lights in the living room (both the ceiling fan light and the table light by the front door) do not work, they may need new lightbulbs. We have to use our phone lights to navigate our entry from the front door when we come home at night.
* The TV does not work, maybe need a new battery for the remote control.
* One of the chairs at the dining table was also wobbly.
* The wifi network and password provided on the table were not correct. After 1/2 hour of looking, we found the correct one printed on the back of the router.
All our concerns have been communicated to Tom during our stay and he said he will fix them later.
Ary d.
Stayed 2 nights in Mar 2024
